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[Free Webinar] Feedback Without Fear: Coaching that Builds Employee Engagement & Retention

Turpin Communication
Training overview
Professional Course
1 hour
From 0 USD

Start dates
January 26, 2023 10:00 - 11:00 am CT

Course description

Feedback Without Fear

Coaching that Builds Employee Engagement & Retention

Managers often feel uncomfortable providing communication feedback to their teams. They worry about defensiveness and negative reactions. And yet, employees crave constructive feedback.

This webinar will teach you how to connect with employees so that you’re perceived as a supportive mentor rather than a critical boss. This includes reducing your fear and discomfort in providing constructive feedback and building exceptional communication skills among your direct reports.

Session Overview

Studies show that employees who don’t receive constructive feedback are more likely to look for another job. But let’s face it, providing in-the-moment feedback on communication skills can be tricky and a bit daunting. There are several reasons for this, and any of them can lead to unintended results, which can be as damaging to the employee and the business as providing no feedback at all.

First, you may feel uneasy about delivering a negative message, or maybe you’re afraid of hurting your employees’ feelings. Second, they may not be ready to hear what you have to say and become overwhelmed or defensive. As a manager, addressing issues as they arise is your responsibility and will enable you to build capability among your direct reports.

According to the 2021 Employee Turnover Trends report published by Quantum Workplace, “Employees who regularly receive constructive feedback are less likely to be searching for other jobs and two times more likely to say they will be working at their current company in the next year.”

This webinar offers the guidance you need to provide actionable feedback with attainable results that will become the basis of a trusted mentor-mentee relationship leading to more successful employees and better business outcomes.

Speaker Bios

Dale Ludwig and Greg Owen-Boger are the co-authors of The Orderly Conversation: Business Presentations Redefined, a book that challenges conventional thinking about what it means to present and facilitate in today’s business environment. Their second book, Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning, was published in 2017 by ATD Press.

Dale Ludwig
is President and Founder of Turpin Communication. Since 1992, he and his partners have developed methodologies that challenge much of the conventional wisdom in the field of communication skill development. Dale has a Ph.D. in Communication from the University of Illinois at Urbana-Champaign. He is a frequent blogger and is also the author of the white paper “Getting Past 101.”

Greg Owen-Boger is the EVP of Learning and Business Development at Turpin Communication. Schooled in management and the performing arts, Greg brings a diverse and entrepreneurial set of skills to the organization. He joined Turpin in 1995 and now serves as a communication trainer and executive coach for Turpin’s largest clients. Greg is a popular speaker and blogger and makes frequent guest appearances at conferences and a variety of external blogs and podcasts.

COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

This webinar is useful for any managers who provide communication feedback to their direct reports. It is especially useful for sales managers and others who routinely conduct “ride-alongs” or shadow team members when meeting with customers.

Training content

Key Learning Objectives

During the webinar, you’ll learn how to connect with employees in a way that resonates with them. We’ll also eliminate the discomfort you may feel when providing one-to-one feedback. This includes how to

  • Show up for your employees and be the role model they need
  • Use goals your employees set for themselves as your guiding star when providing specific and actionable feedback
  • Leverage peoples’ strengths
  • Implement an effective step-by-step coaching model to meet them where they are and simplify feedback
  • Keep coaching conversations positive and on the right track

Course delivery details

This 1-hour webinar will take place in Zoom.


This is a free webinar.

Why choose Turpin Communication?

Customizable business communication training courses.

Expert communication trainers and coaches.

30+ years of focused communication skills expertise.

About Turpin Communication

Custom Presentation and Facilitation Skills Training for Your Team

Turpin Communication is a business communication training company. We build the skills presenters, meeting facilitators, and trainers need to achieve their goals, work more efficiently, and grow leadership capabilities. Our process is about simplification and personalization. We untangle confusing assumptions,...

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Contact info

Turpin Communication

9000 South Hoyne Ave.
60643 Chicago IL

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Average rating 4.9

Based on 15 reviews.

D. Berl
I thoroughly enjoyed this webinar. Even though I am only the TWG Academy Manager, and at this time do not have any direct reports, I found this webinar helpful. It gave me some ideas on how to do a training module for our Supervisors and Regional Project Directors when they have to do coaching with the Talents that are on their projects. Thank ...
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Cassandra B.
This Course was very informative with several take-a-ways. I shared and highly recommended this Course to my peers and supervisor.
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Training reviews
Course rating
Based on 15 reviews.

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