Corporate / Group Training

Building a Culture of Trust

Infopro Learning, Online (+1 locations)
6.5 hours
Next course start
Inquire for more information (+2 start dates)
On-site, Virtual Classroom
6.5 hours
Next course start
Inquire for more information (+2 start dates)
On-site, Virtual Classroom
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Course description

Building a Culture of Trust

The Building a Culture of Trust training program has been created to aid leaders in evaluating, boosting, and amplifying trust within their organizations. This program is suitable for both Front-Line Leaders and Leaders of Leaders. Through deep self-reflection exercises, leaders will gain insight into their behaviors and how they may unknowingly damage trust. Additionally, the program will assist leaders in identifying opportunities to build and reinforce trust with various stakeholders such as colleagues, employees, customers, clients, family and friends. By participating in this training, both existing and aspiring leaders will learn about the 12 principles of trust building, develop the ability to leverage their competencies and character for optimal trust, understand how cultural trends and market forces impact organizational trust and business outcomes, and gain insight into how facing adversity can affect trust. The program will help enhance organizational efficiency by introducing new approaches for earning and continuously enhancing trust across the organization. After the session, there will be a personal action planning session followed by 30-60-90-day virtual group touchpoints for reviewing and refining individual action plans. There is also an option for an interactive PDF action plan for further enhancement.

Upcoming start dates

Choose between 2 start dates

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  • On-site
  • Worldwide

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  • Virtual Classroom
  • Online

Who should attend?


  • Front-Line Leaders
  • Leaders of Leaders

Training content


  • Self-paced reading (approx. 6 minutes)
  • Reflection exercise

Optional Enhancement

  • Brief video, internal leaders sharing their perspective on importance of organizational trust

Series of 3 Virtual Workshops

Virtual Session 1

Organizational Trust (or Lack Thereof) is Pervasive

  • How cultural trends and market forces impact trust and business results
  • How interpersonal connections are eroded.
  • How brand mission is impacted
  • The role of leadership values and competence

Virtual Session 2

Organizational Trust Can be Measured and Tracked

  • Personal Board of Directors
  • Leadership Values
  • Culminating Activity

Virtual Session 3

Organizational Trust Can be Earned and Enhanced

  • Trust-enhancing leadership communication
  • How adversity can enhance trust (or kill it)
  • 6 strategies for leading through uncertain times
  • Case study: Tangible business impact of building organizational trust


  • Personal Action Planning
  • 0-60-90 Day Virtual Group Touchpoint: Action Plan Reviews
  • Design Individual Action Plan

Optional Enhancement

  • Interactive pdf Action Plan

Course delivery details


  • In-Person - 6.5 hrs
  • Virtual - 2 hrs. x 3 Sessions

Certification / Credits

Participants learn the critical role that trust plays in our society, business environment and our internal organizational culture.

Participants learn the critical importance of leading by example through authentic and resilient leadership.

Participants learn how to assess the level of trust throughout their organization, how to determine root causes and contributors.

Participants learn how enhanced trust with all stakeholders can have a tangible impact on bottom line business results.

Participants learn six strategies for leading others through uncertainty and significant change, and how to build trust in the process.

Participants develop new approaches for earning and continuously enhancing trust with all organizational stakeholders.

Why choose IPL?

Infopro Learning has a Customer Satisfaction (CSAT) Score of 98%

Infopro Learning has 9500 trainers across the globe

Infopro Learning was founded in the year 1989

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Infopro Learning
Suite 102
103 Morgan Lane
08536 Plainsboro NJ

Infopro Learning

Infopro Learning is an award-winning workforce transformation company. The company specializes in unlocking the potential of employees, clients, and partners, which leads to improved performance aligned with the organization's strategic objectives. Infopro Learning can assist with growth, effective change management,...

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