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Why Assertiveness Training?

Being assertive is an integral part of communicating effectively, thus making it an extremely beneficial and sought-after professional skill. Assertiveness helps individuals reach their goals and express their beliefs in a fair, appropriate and effective way, without being aggressive or diminishing the value of others. Assertiveness training will help professionals develop a range of essential communication skills - from negotiation to learning how to say no - creating space for more effective communication and contributing towards reaching goals faster. 

Assertive people are successful in that they resolve problems by finding common ground with others quickly. By treating people with fairness and respect, they are treated by the same way in return. They are often approachable, well regarded and viewed as the people that drive an organization forward.

Who is Assertiveness Training suited to?

The benefits of being assertive can be felt both inside and outside of the workplace, making assertiveness a useful trait for almost any professional, regardless of the industry they work in. Assertiveness training is applicable to a wide range of individuals, from team leaders, managers, support staff, HR specialists or just anyone who wants to become more assertive! 

By boosting interpersonal skills and self esteem, assertiveness training may help to increase your chances of a promotion, or even instill the confidence you need to approach new career opportunities that may have previously seemed out of reach. Assertiveness can be useful in a variety of workplace situations, including but not limited to: interviews, processing feedback and criticism, resolving disagreements or conflict, presenting ideas effectively and creating a more productive working environment.

Content and formats

Assertiveness training is available in a variety of formats. Classroom courses will help demonstrate assertiveness in action through role-plays or open discussions. Online courses are also available for those looking for a more flexible learning environment. As assertiveness training is so widely applicable and useful for all employees, many companies arrange for in-house training to ensure all employees have the same understanding of how to apply assertiveness in the right way. In-house training can also be customized to suit different industries and company-types.

Your assertiveness training course may focus on one or more of the following topics:

  • Assertiveness and Body Language   
  • Leading with Assertiveness
  • Communication Strategies
  • Handling Challenging Situations
  • Managing Workplace Conflict
  • Managing Emotions in the Workplace
  • Building Self Esteem 
  • Supervisory Skills

Many assertiveness training courses cover the general development of assertiveness as a skill, but some are more specialized to particular roles and industries. After completion of an assertiveness training course, participants will have obtained the following set of skills:

  • Develop the necessary skills to communicate with confidence
  • Develop techniques for eliminating unhealthy thought patterns and replacing them with supportive patterns
  • Apply different communication styles that maximize engagement
  • Augmentation of listening skills to increase engagement
  • Utilizing question asking to elicit more from others
  • Utilizing non-verbal communication

Related training areas

Assertiveness is closely linked to a variety of important communication skills. Interested in finding out about them? Explore the best training in related areas:

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