Course description
Assertiveness Training for Managers
Mastering assertiveness skills can do a lot more than just help win arguments. If you want your managers to enhance their leadership stature and persuade others to help reach their goals, Assertiveness Training for Managers is an important first step.
Assertiveness Training for Managers gives your managers the opportunity to learn how their behavior style impacts their overall performance as a manager. They’ll take stock of their current assertiveness skills and learn how they can improve them for a more effective approach. Using the behavior modeling approach toward assertiveness training, this seminar teaches managers how to employ assertiveness skills to take control of a situation without alienating others.
How You Will Benefit
- Improve communication by using assertive-responsive skills
- Acquire a more polished and powerful communication style and let your leadership ability emerge
- Tap other people’s resources to get the job done
- Empower yourself and your staff
- Exercise greater influence on others
Upcoming start dates
Who should attend?
Experienced managers and seasoned professionals with four or more years of experience who want to build their strengths, resolve conflicts smoothly and exercise greater influence on others.
Training content
- How your perceptions determine your reactions
- Operating consciously vs. unconsciously
- Guidelines for achieving your objectives through assertive-responsive behavior
- Developing your own self-improvement plan
- Using assertive-responsive techniques to identify what you want—and then go after it
Costs
price for:
- Non Members: $2795
- AMA Members: $2495
Certification / Credits
CEU: 1.8, CPE: 21
Reviews
Average rating 4.9
Overall the course was amazing! Our instructor, Di, was wonderful. She taught us a lot about the tools we'd need to be assertive and effective in our communication.
The course content was excellent - very helpful in defining and practicing assertiveness. Heavy time spent in groups on real life interactions rather than spending so much time ...
American Management Association Company Info
The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...
This class gave many practical tools and insights to help me be more precise and effective in my communication. The emphasis on listening, empathy, self-awareness, and self-cont...