Assertiveness Training for Managers

AMA - American Management Association
Training overview
Professional Course
Classroom, Virtual Classroom
3 days
From 2,795 USD
Start dates

Place & Start

2,795 USD

New York City
2,795 USD

2,795 USD

2,795 USD
AMA - American Management Association

Course description

Assertiveness Training for Managers

Mastering assertiveness skills can do a lot more than just help win arguments. If you want your managers to enhance their leadership stature and persuade others to help reach their goals, Assertiveness Training for Managers is an important first step.

Assertiveness Training for Managers gives your managers the opportunity to learn how their behavior style impacts their overall performance as a manager. They’ll take stock of their current assertiveness skills and learn how they can improve them for a more effective approach. Using the behavior modeling approach toward assertiveness training, this seminar teaches managers how to employ assertiveness skills to take control of a situation without alienating others.

How You Will Benefit

  • Improve communication by using assertive-responsive skills
  • Acquire a more polished and powerful communication style and let your leadership ability emerge
  • Tap other people’s resources to get the job done
  • Empower yourself and your staff
  • Exercise greater influence on others

Who should attend?

Experienced managers and seasoned professionals with four or more years of experience who want to build their strengths, resolve conflicts smoothly and exercise greater influence on others.

Training content

  • How your perceptions determine your reactions
  • Operating consciously vs. unconsciously
  • Guidelines for achieving your objectives through assertive-responsive behavior
  • Developing your own self-improvement plan
  • Using assertive-responsive techniques to identify what you want—and then go after it


price for:

  • Non Members: $2795
  • AMA Members: $2495

Certification / Credits

CEU: 1.8, CPE: 21

About AMA

American Management Association Company Info

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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Contact info

AMA - American Management Association


Average rating 4.9

Based on 16 reviews.

Keisha M.

This class gave many practical tools and insights to help me be more precise and effective in my communication. The emphasis on listening, empathy, self-awareness, and self-control was invaluable. Not only can they help me be a more effective leader, they can help me aim at becoming a better person overall. The exercises made me realize new str...

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Shannon W.

Overall the course was amazing! Our instructor, Di, was wonderful. She taught us a lot about the tools we'd need to be assertive and effective in our communication.

Samuel S.

The course content was excellent - very helpful in defining and practicing assertiveness. Heavy time spent in groups on real life interactions rather than spending so much time reading word for word from a textbook. Dian performs at a very high level - she expects participation and in return provides constructive feedback and expert knowledge. ...

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Training reviews
Course rating
Based on 16 reviews.
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