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The Effective Subject Matter Expert

Turpin Communication
Training overview
3 days
Next start date: Please request information - North America
On-site / Company-specific

Course description

Product demoThe Effective Subject Matter Expert

Training for SMEs to be expert facilitators of learning  

This mastery-level workshop builds the skills required for Subject Matter Experts (SMEs) to facilitate adult learning effectively .

Participants work with actual content and will practice:

  • Presenting information.
  • Facilitating group discussion.
  • Setting up and debriefing exercises.
  • Being efficient.
  • Providing productive learner feedback.

This class includes video recorded in-class exercises followed by private instructor-led video review. This process helps participants recognize and work with their strengths.

This workshop incorporates a blended learning approach that includes pre-work and follow up through eCoach, Turpin's online learner's portal. Through eCoash, participants have access to job aids and reference materials when training is complete. Participants also receive a copy of The Orderly Conversation: Business Presentations Redefined.

Turpin helps participants with the instructional design process if training material doesn't exist before the workshop.

Training is tailored to the needs of the group and each individual. 

Learning objectives

Participants will learn to:

  • Engage learners in a productive learning conversation.
  • Understand their dual role as subject matter experts and facilitators of learning.
  • Frame the training with clear learning objectives and expectations.
  • Deliver visual aids effectively (including content prepared by others).
  • Create the conditions for a healthy exchange of ideas.
  • Be concise.
  • Work personal stories into the training.
  • Listen effectively to connect the dots and identify common themes.
  • Encourage and control discussions.
  • Set up and debrief learning activities.
  • Work with co-trainers.
  • Manage difficult situations and people.
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Who should attend?

This course is suitable for Subject Matter Experts who have been tasked with training. Not everyone needs to be at the same level.


Contact Turpin for price information.

About supplier

Custom Presentation and Facilitation Skills Training for Your Team

Turpin Communication was created in 1992 to provide the best business communication skills training available. We are a team of curious, empathetic realists dedicated to the idea that effective, efficient workday communication is possible for everyone. We build relationships with...

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Went beyond just preparing us as instructors; really helped us or me to improve overall skills by embracing weaknesses.
Thanks to the very useful class you ran last week, I delivered a successful three hour presentation on High Hazards. I paused, I engaged, I “touched” the screen, I focused on others also when I was asked questions and got some compliments too (I truly did)  at the end of the class! The attendees told me that I made a tough topic quite interestin...
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I love the idea of the framework. I see myself applying this going forward for all my training sessions. The Q&A skills were also great.
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Training reviews
The Effective Subject Matter Expert
Course rating
Based on 3 reviews

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