Corporate / Group Training
5.0 (15 Reviews)

The Effective Subject Matter Expert

Turpin Communication, In United States of America
3 days
Next course start
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3 days
Next course start
Inquire for more information See details
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Course description

The Effective Subject Matter Expert

Training for SMEs to be expert facilitators of learning  

We see it all the time – Subject Matter Experts (SMEs) are called upon to facilitate training, which is outside their comfort zone and often their abilities. Further, just because someone is expert in something doesn’t make them a trainer. Facilitating training requires knowledge of adult learning theory and experience presenting information in a way that resonates with learners. 

The Effective Subject Matter Expert helps build skills that your SMEs need to facilitate adult learning. Participants work with their real-life training content to practice presenting information efficiently and effectively, facilitating group discussions, setting up and debriefing exercises, and providing productive learner feedback.

This workshop is based on the book Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning, which was co-authored by Dale Ludwig and Greg Owen-Boger, Turpin’s leadership team.

The Effective Subject Matter Expert includes video recorded in-class exercises followed by private instructor-led video review. This process helps the SMEs recognize and work with their strengths. It also includes access to eCoach – our program for pre-work and post-workshop performance support. Participants receive reusable job aids and reference materials for applying what’s learned in class to situations the trainers face outside of it. 

All Turpin Workshops are highly customized to your organization’s and employees’ specific goals and challenges and can be delivered virtually or on-site.

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Upcoming start dates

1 start date available

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  • On-site
  • United States of America

Who should attend?

Intended For: Subject Matter Experts asked to deliver training

Training content

Throughout the class, participants apply the principles of The Orderly Conversation® to their own real-life training content. Successful participants will learn to

  • Understand their dual role as experts and as facilitators of learning
  • Engage learners in a productive learning conversation
  • Frame the training with clear expectations and learning objectives so that learners understand why they should participate and how the training applies to the work they do
  • Create the conditions for a fruitful exchange of ideas and facilitate the learning process
  • Weave in their personal stories to make the training content come to life
  • Deliver visual aids effectively (even content prepared by others)
  • Be concise
  • Listen effectively to connect dots and identify common themes
  • Encourage and control discussions
  • Work with co-trainers
  • Manage difficult people and situations
  • Set up and debrief learning activities

Course delivery details

Duration: 3 days

Maximum Enrollment: 8

Number of Instructors: 2

Location: Client Site


Contact Turpin for price information.

Why choose Turpin Communication?

Customizable business communication training courses.

Expert communication trainers and coaches.

30+ years of focused communication skills expertise.


Average rating 5

Based on 15 reviews.
Write a review!
J. Boeser
05 Feb 2020
Valuable training

This was the most valuable training I have received at my company.

I. Pagan
05 Feb 2020
Made my delivery better

I feel like I learned how to move better in the room and how to make my delivery better. Also, how to not think too much on what I need to say and trust the process more.

F. DePont
05 Feb 2020
Good learning opportunities

All was well prepared, thoughtful, well delivered - good learning opportunities, great feedback. Very enjoyable.

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Turpin Communication
9000 South Hoyne Ave.
60643 Chicago IL

Custom Presentation and Facilitation Skills Training for Your Team

Turpin Communication is a business communication training company. We build the skills presenters, meeting facilitators, and trainers need to achieve their goals, work more efficiently, and grow leadership capabilities. Our process is about simplification and personalization. We untangle confusing assumptions,...

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