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Equipment Edge - Inside Sales
With effective management of the customer experience through the delivery of excellent customer service, you can generate more revenue and set your company apart from competitors.
Participants will be able to:
- Build consistency in your customer service interactions.
- Strengthen relationships with your customers by asking the right questions.
- Convert inquiries to sales and rentals.
- Identify upselling and other sales opportunities.
- Deliver long-term results through a comprehensive reinforcement/sustainment program.
Who should attend?
Field Service Technicians; Delivery Personnel; Service Managers; Branch Managers; General Managers
- Legendary Service
- What's in it for Everyone
- Reality Trip
- Calling the Competition
- Selling Strategies
- Creating Value
This course is also available in a webinar format. Request more information from Signature Worldwide about dates and pricing.
Customer service training that increases sales. Sales training that enhances your customer's experience. Training can and should be fun!Whenever the phone rings, a customer approaches an employee, or an online inquiry is generated, Signature Worldwide helps to improve your customer’s...
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