Professional Course
4.9 (57 Reviews)

Sales Excellence Suite

Length
120 hours
Next course start
Start anytime See details
Delivery
Self-paced Online
Length
120 hours
Next course start
Start anytime See details
Delivery
Self-paced Online
This provider usually responds within 48 hours 👍

Course description

Chart Learning Solutions

Sales Excellence Suite

Chart Learning Solutions’ Sales Excellence Suite is a collection of their twenty-four courses in sales. Sales Cycle-Management courses are “customer-facing” programs that build skills and behaviors for working with customers. These courses are designed for sales representatives, IT professionals, and support staff.

The courses come in five sections, each with interactive Tutorials, interactive Application Activities, game quizzes, and final exams. You’ll have all the tools necessary to transfer knowledge into immediate actionable behaviors.

See the course content section below for a list of the courses included in the Customer Service Excellence Suite. For more details, use the information request form to get directly in touch with Chart Learning Solutions.

This course can be delivered in two formats. Regardless of learning method, participants will be fully supported in their journey by Chart Learning Solutions’ network of partners.

ONLINE

This option includes unlimited access to slide presentations, video lectures, interactive quizzes, and practical exercises. Participants in this course will also become part of a supportive student network.

BLENDED

The blended course options offers a mix of instructor-led and online training. This option is great for those who wish to combine online learning with more traditional classroom instruction.

Upcoming start dates

1 start date available

Start anytime

  • Self-paced Online
  • Online

Who should attend?

This course is suitable for: 

  • Sales representatives
  • IT professionals
  • Support staff

Training content

The Sales Excellence Suite includes the following courses:

Sales Cycle-Management©

  1. Prospecting
  2. Qualifying
  3. Building Rapport
  4. Questioning
  5. Listening
  6. Presenting/Recommending
  7. Influence Techniques
  8. Negotiation Skills
  9. Resolving Concerns
  10. Confirming/Closing
  11. Following Through
  12. Building Referrals

Sales Self-Management©

  1. Product Knowledge
  2. Contact Management
  3. Time Management
  4. Responsible Initiative
  5. Coaching/Mentoring
  6. Career Development
  7. Problem-Solving
  8. Ethics
  9. Stress Management
  10. Rewards/Recognition
  11. Critical Thinking
  12. Project Management 

Costs

Request information using the form below for pricing.

Why choose Chart Learning Solutions?

Chart Learning Solutions strives to help organizations and individuals apply the skills in their professional development. This ensures that individuals perform at optimal levels of productivity. Our innovative hybrid learning methodology will:

  • Increase team and employee engagement
  • Provide employee accountability
  • Accelerate positive behavioural changes
  • Improve skill competencies and levels of professionalism
  • Promote positive cultural change

Reviews

Average rating 4.9

Based on 57 reviews.
Write a review!
5/5
Nicole
17 Jan 2024

The instructor's responsiveness to questions is commendable. It creates a supportive learning environment for all participants.

5/5
K Thom
11 Jan 2024

The course doesn't just teach skills; it instills a mindset of continuous improvement. It's a holistic approach to personal and professional development.

4/5
Athalea
14 Dec 2023

The course offers practical strategies for overcoming common obstacles in the field. It's like having a mentor guide you through challenges.

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Chart Learning Solutions
1120 Centre Pointe Drive, Suite 800
St. Paul MN 55120

Chart Learning Solutions

There's no denying that workplace demands are changing. It is essential that we develop, nurture, and continuously evolve our soft skills to make them the most valuable assets in our companies. Our purpose is to successfully change and enhance the...

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Top 10 Awards

Top 10 Winner - 2022

We're delighted Sales Excellence is a winner of our Top 10 Courses 2022 in Top 10 Most Popular Sales Training Courses.

Each year, we select the Top 10 most popular courses on our site in some of the most popular categories to make it easier for our users to find the right course for them - so you can book with confidence.

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