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Sales Excellence Suite

Chart Learning Solutions
Training overview
120 hours
Next start date: Request information from provider - Online

Course description

Sales Excellence Suite

Chart Learning Solutions’ Sales Excellence Suite is a collection of their twenty-four courses in sales. Sales Cycle-Management courses are “customer-facing” programs that build skills and behaviors for working with customers. These courses are designed for sales representatives, IT professionals, and support staff.

The courses come in five sections, each with interactive Tutorials, interactive Application Activities, game quizzes, and final exams. You’ll have all the tools necessary to transfer knowledge into immediate actionable behaviors.

See the course content section below for a list of the courses included in the Customer Service Excellence Suite. For more details, use the information request form to get directly in touch with Chart Learning Solutions.

This course can be delivered in two formats. Regardless of learning method, participants will be fully supported in their journey by Chart Learning Solutions’ network of partners.


This option includes unlimited access to slide presentations, video lectures, interactive quizzes, and practical exercises. Participants in this course will also become part of a supportive student network.


The blended course options offers a mix of instructor-led and online training. This option is great for those who wish to combine online learning with more traditional classroom instruction.

Who should attend?

This course is suitable for: 

  • Sales representatives
  • IT professionals
  • Support staff

Training Content

The Sales Excellence Suite includes the following courses:

Sales Cycle-Management©

  1. Prospecting
  2. Qualifying
  3. Building Rapport
  4. Questioning
  5. Listening
  6. Presenting/Recommending
  7. Influence Techniques
  8. Negotiation Skills
  9. Resolving Concerns
  10. Confirming/Closing
  11. Following Through
  12. Building Referrals

Sales Self-Management©

  1. Product Knowledge
  2. Contact Management
  3. Time Management
  4. Responsible Initiative
  5. Coaching/Mentoring
  6. Career Development
  7. Problem-Solving
  8. Ethics
  9. Stress Management
  10. Rewards/Recognition
  11. Critical Thinking
  12. Project Management 


Request information using the form below for pricing.

About Chart Learning Solutions

Business people talking - Chart Learning Solutions

About Chart Learning Solutions

Chart Learning Solutions have created their wide range of training options in order to assist organizations in the development of high-performing managers, leaders, customer service providers, and sales executives. They have created a four-step method that increases performance and creates...

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Contact info

Chart Learning Solutions

2455 Flametree Rd.
92084 Vista CA

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Average rating 5

Based on 46 reviews

Peter Harrod
I chose to do the Prospecting, Presenting and Negotiation. The education has highest standard and I chose to have virtual coaching along. I have increased my sales with 30% after my courses. We are a technology company
Carl Lee
The work material, the eLearning and the Coaches are just outstanding! We are an Insurance company.
Johan P.
The Sales excellence Suite has many great courses but I believe the Negotiation is best!
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Training reviews
Course rating
Based on 46 reviews

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