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Demystifying Political Savvy - In House
Procept Associates Ltd.
Workplace politics is a fact of life with some people believing that the ability to act and think politically feels...
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Corporate / Group Training
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1 day
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Worldwide
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On-site
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Advanced level
Verbal De-Escalation (Corporate)
Building Blocks Learning Network
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
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Corporate / Group Training
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North America
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On-site
Constructive Negotiation: Building Agreements that Work
Barnes & Conti Associates, Inc.
Whether one is negotiating with a colleague, a supplier, a customer, or a partner in business, skills in negotiation are...
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Corporate / Group Training
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Multiple (2)
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On-site
Influential Negotiation: Building Agreements with Others
Barnes & Conti Associates, Inc.
Negotiation is a process of communication during which all parties involved seek to achieve their own best possible result. Generally,...
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Corporate / Group Training
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Multiple (2)
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On-site
Improving Team Effectiveness - In House
Procept Associates Ltd.
Think about the first work team you were on. You probably quickly discovered that each person had a unique way...
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Corporate / Group Training
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1 day
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Worldwide
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On-site
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Advanced level
Using Emotional Intelligence in a Call Centre (Corporate)
Building Blocks Learning Network
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
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Corporate / Group Training
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2 days
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North America
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On-site
Dealing with Difficult Conversations (Corporate)
Building Blocks Learning Network
At times, we feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive....
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Corporate / Group Training
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2 days
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North America
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On-site
Conflict Resolution Skills for Leaders
ACHIEVE Centre for Leadership Inc.
Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people...
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Corporate / Group Training
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From 89 CAD
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Multiple (3)
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On-site, Classroom, Webinar, Self-paced Online
Conflict Resolution Skills
ACHIEVE Centre for Leadership Inc.
Unhealthy and poorly managed conflict can have a negative impact on individuals and groups. People who master essential conflict resolution...
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Corporate / Group Training
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From 42 CAD
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Multiple (3)
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On-site, Classroom, Webinar, Self-paced Online
Mediation – Facilitating Conflict Resolution
ACHIEVE Centre for Leadership Inc.
Unresolved conflict is time consuming and limits the productivity of everyone involved. Mediation is an essential skill for anyone who...
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Corporate / Group Training
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2 days
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From 199 CAD
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Multiple (3)
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Classroom, On-site, Webinar, Self-paced Online
Conflict Management Workshop
4.6
(8)
Canadian Management Centre
Those who embrace conflict can build understanding and better relationships and experience greater personal and professional success. But managing conflict...
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Professional Course
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1 day
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From 995 USD
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Multiple (2)
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Classroom, On-site
Difficult Conversations – Strategies for Challenging Discussions
ACHIEVE Centre for Leadership Inc.
Whether sharing bad news with a client, providing corrective action, or talking with a colleague about an uncomfortable issue, difficult...
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Corporate / Group Training
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From 259 CAD
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Multiple (3)
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On-site, Classroom, Webinar
Conflict Resolution -Getting Along in the Workplace
4.5
(4)
Mainstream Corporate Training
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and...
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Corporate / Group Training
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2 days
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Dealing with Difficult People
ACHIEVE Centre for Leadership Inc.
We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop...
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Corporate / Group Training
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From 42 CAD
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Multiple (3)
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On-site, Classroom, Webinar
De-escalating Potentially Violent Situations™
ACHIEVE Centre for Leadership Inc.
For those who work in an environment where there is potential for violence, it is important to develop the skills...
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Corporate / Group Training
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1 day
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From 42 CAD
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Multiple (3)
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On-site, Classroom, Webinar
Employee Dispute Resolution Mediation Through Peer Review and Goal Setting
Mainstream Corporate Training
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with?...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Leading Through Adversity
Situation Management Systems, Inc.
Participants in the Leading Through Adversity Program will master “principled conflict management” – a process that transforms disruptive disputes into...
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Corporate / Group Training
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Multiple (2)
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On-site
Alternative Dispute Resolution (Level One)
5.0
(13)
Stitt Feld Handy Group
At this multi-day workshop on conflict resolution, you will discover the time-proven process to find win-win solutions to nearly any...
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Professional Course
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4 days
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From 2,100 USD
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Multiple (2)
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On-site, Webinar
Conflict Resolution: Dealing With Difficult People
4.3
(6)
Mainstream Corporate Training
We can get into a routine where it feels like everyone we speak with is either having a bad day,...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Workplace Violence: How to Manage Anger and Violence in the Workplace
Mainstream Corporate Training
Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always...
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Corporate / Group Training
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3 days
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
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