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Training and Short Courses in Conflict Management

Conflict management is the process of recognizing, handling and reducing disputes or conflict in an effective way. In the corporate world conflict resolution refers to the process of mitigating the negative effects of conflict while taking advantage of the positive outcomes that it may create. Conflict management, or conflict resolution, is an important part of any organization. There are various conflict management training courses that are available for individuals or organizations who are looking to learn new skills and form a more cohesive workplace. 

Search for conflict management training programs below and start reducing and eliminating conflict today. Once you find a course that interests you, send an information request to learn more directly from the provider.

Human capital is an organization's greatest asset. ATD professional development courses provide the continuous skills development that is crucial to the prolonged success of an organization.

Courses are available for all roles, from leadership to human resources.

ATD learning management courses work to develop human resources and L&D professionals' ability to effectively empower others.

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Displaying 1-42 of 42 results
Managing Conflict
Howard Community College
6 hours
Nationwide
Howard Community College's Business Training Center (BTC) can customize a course on virtually any topic desired by your organization. Their...
Managing Conflict with Your Boss
Center for Creative Leadership
Contact provider
99 USD
Online
Successful managers are often those who seek out, build, and maintain effective relationships with others. Those managers who end up...
Conflict Management Workshop
AMA - American Management Association
         
(31)
1 day
1,245 USD
Multiple (5)
Problem solving skills are essential to have in the business world, but understanding why conflicts start and finding fair solutions...
Managing the Difficult Situations: How to Handle Relational Conflicts in the Work Environment
Florida Institute of Technology
2 weeks
20 USD
Online
This Managing the Difficult Situations: How to Handle Relational Conflicts in the Work Environment training course is a 2-week e-learning...
Resolve Conflict and Other Difficult Situations
Living As A Leader
4 hours
Worldwide
The Resolve Conflict and Other Difficult Situations workshop is designed to help leaders transition from mishandling a conflict situation to...
Managing Conflict in the Workplace
Dale Carnegie Training
3 hours
299 USD
Online
This live online Managing Conflict in the Workplace webinar, offered by Dale Carnegie, aims to provide students with the necessary skills to...
Managing Workplace Conflict and Communication Skills
Progress Seminars Inc.
         
(17)
1 day
650 CAD
Calgary
This  Managing Workplace Conflict and Communication Skills  training course is a 1-day workshop formerly known as "Interpersonal Communications and Workplace Conflict...
Conflict Resolution
Velocity Knowledge
1 day
4,950 USD
United States of America
This one-day Conflict Resolution course is highly interactive and is designed to provide participants with tools for managing conflict in...
Resolving Conflicts
Vital Learning
1 hour
49 USD
Online
Through this professional development course by Vital Learning, participants will learn effective conflict resolution strategies and skills to implement within...
Essentials of Staying Centered Through Conflict
Association for Talent Development (ATD)
4.5 hours
850 USD
Online
This is a very practical program providing participants with tools they can use immediately after each session. Participants will learn...
Negotiations and Conflict
Successful Strategies International
1 day
Worldwide
To maintain peak performance in an organization, employees must have the skill set necessary to deal effectively and proactively with...
Constructive Conflict
The Training Associates Corporation
1 day
United States of America
This course by The Training Associates will teach participants how to hone their conflict resolution skills, develop plans for dealing...
Have a Nice Conflict
Knowledge Source Inc
         
(1)
1 day
395 USD
Multiple (2)
Conflict is a natural and inevitable part of our day-to-day life. If understood and managed properly conflict can help us...
Conflict Resolution: Getting Along In The Workplace
Mainstream Corporate Training
2 days
Canada
Many people see conflict as a negative experience. In fact, conflict is a necessary and unavoidable part of our personal...
Conflict Confidence
The Kevin Eikenberry Group
2 days
795 USD
United States of America
In today's corporate world, misunderstandings are bound to lead to disagreements. Disagreements often lead to conflict. Unresolved conflict can be...
Conflict Resolution/Mediation
Malcolm Cullen & Associates
Dependent on sessions
United States of America
This  Conflict Resolution/Mediation  training course is delivered by Malcolm Cullen & Associates. Malcolm Cullen & Associates will never take sides and will...
Conflict: From Prevention to Resolution
Barnes & Conti Associates, Inc.
1-2 days
Worldwide
Anytime there is more than one person present in a space, conflict is bound to happen eventually. This is especially...
Conflict Resolution Skills
ACHIEVE Centre for Leadership & Workplace Performance
1 day
220 CAD
Multiple (11)
Conflict can have a huge impact on individuals and groups in both positive and negative ways. It is vital to...
Leading Through Conflict
ACHIEVE Centre for Leadership & Workplace Performance
1 day
2,400 USD
North America
This one-day workshop from ACHIEVE will give participants the opportunity to critically think about their role in leading through team...
Conflict Resolution: Dealing With Difficult People
Mainstream Corporate Training
1 day
Canada
Success in personal and professional front comes from an understanding of how we behave, as well as how we can...
Mediation - Facilitating Conflict Resolution
ACHIEVE Centre for Leadership & Workplace Performance
2 days
420 CAD
Multiple (6)
Conflict that goes unresolved can take up time and limit everyone's productivity. If the people involved do not want or...
Leading Through Conflict
ACHIEVE Centre for Leadership & Workplace Performance
2 days
550 CAD
Winnipeg
This workshop from ACHIEVE is designed to give participants the opportunity to critically think about their role in leading through...
Communicating Through Conflict
Cheetah Learning
20 hours
1,200 USD
Online
Turn conflict situations into constructive interactions with this online, on-demand course from Cheetah Learning. You'll learn how to harness the...
Conflict Management and Resolution Essentials
Learning Tree International
1 day
690 USD
Multiple (2)
You Will Learn How To Recognize filters, lenses, and mistaken assumptions Cope with challenging personalities Open the door to resolving...
Responding to Conflict: Strategies for Improved Communication
AMA - American Management Association
         
(80)
2 days
2,195 USD
Multiple (7)
Conflict in business is all too familiar—particularly under increased business pressures. Still, most of us lack basic conflict management skills....
Managing Complaints
Vital Learning
1 hour
49 USD
Online
This professional development course from Vital Learning will equip participants with the necessary skills to manage and employee complaints. Morale...
Dealing with People Issues
Malcolm Cullen & Associates
Flexible
United States of America
This  Dealing with People Issues  training course is delivered by Malcolm Cullen & Associates. ‘Each person is an enigma. You’re are...
Constructive Conflict Management
New Horizons Computer Learning Centers
2 days
Online
In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact,...
Handling Difficult Conversations
The Play Storming Group
         
(1)
Flexible: ½ day or full day
United States of America
Think on your feet and adapt accordingly Develop intuitive listening and empathy Understand customer’s expectations and deal with pushback Apply...
Dealing with Difficult People
ACHIEVE Centre for Leadership & Workplace Performance
1 day
220 CAD
Multiple (19)
Everyone will have to deal with people that they find difficult. Interactions will leave you feeling annoyed, stressed, tired and...
Managing Difficult Conversations
Mainstream Corporate Training
1 day
Canada
We have so many interactions in the run of a day, it’s reasonable to expect that some of them are...
Leading Effective Exit Meetings
MIS Training Institute
0.2 days
95 USD
Online
Through this webinar course by MIS Training Institute, participants will develop their skills in leading an effective exit meeting, including...
Handling Difficult Personalities and Behaviors in the Workplace
Lorman Education Services
1.5 hours
99 USD
Online
Understand the different personality types and learn the methods for engaging in conflict productively. At work and in our personal...
Mediation
International Career Institute
Flexible
Online
• Free up valuable time, don't wast time and money travelling to classes • Study at your own pace whenever...
Be Assertive, Not Aggressive: Creating Professional and Realistic Boundaries in the Workplace
Lorman Education Services
1.5 hours
99 USD
Online
If you’re going to be employed, you’re going to play the game. Learn when to be aggressive and when to...
Crisis handling
Virgil Scudder & Associates
Flexible
United States of America
With a long history of helping companies and executives manage major crises, Virgil Scudder & Associates has delivered its onsite Crisis Handling...
Constructive Negotiation: Building Agreements that Work
Barnes & Conti Associates, Inc.
1 day
Worldwide
Whether one is negotiating with a colleague, a supplier, a customer, or a partner in business, skills in negotiation are...
Effective Discipline
Vital Learning
1 hour
49 USD
Online
Through this leadership training course by Vital Learning, participants will gain essential skills in understanding and implementing effective discipline. This...
Creative Problem Solving
Knowledge Source Inc
         
(4)
1 day
395 USD
Multiple (2)
Over the past few decades, it has been a revelation to both psychologists and business people that successful problem solvers...
Influential Negotiation: Building Agreements with Others
Barnes & Conti Associates, Inc.
2 days
Worldwide
Negotiation is a process of communication during which all parties involved seek to achieve their own best possible result. Generally,...
Conducting Internal Investigations
GlobalCompliancePanel
2 days
895 USD
Raleigh
Through this two-day course by GlobalCompliancePanel, participants will learn how to handle employee complaints with tact and effectiveness in order...
De-escalating Potentially Violent Situations™
ACHIEVE Centre for Leadership & Workplace Performance
1 day
220 CAD
Multiple (18)
In cases when people work in environments where there is potential for violence, it is essential to have the skills...
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Displaying 1-42 of 42 results
 

Conflict Management 

Every organization will experience problems that will arise - it is unavoidable. The important thing is making sure that your staff knows how to deal with these issues when they occur. Conflict management is the process of identifying or recognizing various types of conflict and then having the techniques and methods to manage it and find a solution. Well-managed conflict has proven to greatly benefit group outcomes and enable teams to more easily achieve organizational success. Conflict management training courses are designed to help individuals and organizations learn the skills needed to successfully handle conflict.

Conflict Management Courses

Every situation is different, meaning there is not one right way to manage conflict  The manner in which conflict is addressed in the workplace is dependent on a number of factors. From the degree of assertiveness to the individual or groups openness to cooperation, there are number of factors to be considered and temperatures to be taken before choosing a course of action. Understanding different styles in terms of their strengths and weaknesses can better prepare professionals to develop the appropriate response. The are a number of conflict management training courses that are designed to help individuals learn how to effectively identify, mediate and diffuse conflict.

Some of the topics that are covered in these courses are listed as follows:

  • Recognizing different types of conflict 
  • Managing complaints
  • Dealing with difficult people
  • Diffusing conflict
  • Resolving conflict
  • Managing conflict in the workplace
  • Crisis handling
  • Creative problem solving 
  • Negotiation and conflict 
  • Leading through conflict
  • Conflict resolution/mediation

Many training providers who offer learning solutions for conflict management will help participants understand their own conflict styles, as well as others and outline clear steps that professionals can use to deal with hostile situations.

Course Formats

There are variety of course formats available for conflict management training courses. Those searching for training can find traditional classroom courses, onsite / company specific courses, and online courses. Classroom courses are a great option for individuals who like participating in live lectures and group discussions. Onsite / company specific courses are the best option for companies who want to train multiple employees at one time. Online courses are popular for individuals who have a busy schedule or work a full-time job. The online format enables individuals to participate in and review course material wen it best suits their schedule. Individuals will also save time and money because they wont have to travel to a set location.

Benefits of a Conflict Management Course

By participating in a conflict management training course, individuals can acquire the knowledge and best practice approaches to handle conflict in and out of the workplace. Being aware of why conflict occurs and knowing how to reduce it or help others diffuse conflict are great skills to have and can lead to a better and more productive work environment.