Show findcourses.com as: Mobile
  • = Has a written testimonial
  • = Has a video
  • = Top 20 Training Company
Displaying 1-50 of 58 results
12

Conflict Resolution and Management 

Every organization will experience problems that will arise - it is unavoidable. The important thing is making sure that your staff knows how to deal with these issues when they occur. Conflict resolution or management is the process of identifying or recognizing various types of conflict and then having the techniques and methods to manage it and find a solution.

Well-managed conflict has proven to greatly benefit group outcomes and enable teams to more easily achieve organizational success. Conflict resolution training courses are designed to help individuals and organizations learn the skills needed to successfully handle conflict.

Conflict Management Training Courses

Every situation is different, meaning there is not one right way to manage conflict. The manner in which conflict is addressed in the workplace is dependent on a number of factors. From the degree of assertiveness to the individual or groups openness to cooperation, there are number of factors to be considered and temperatures to be taken before choosing a course of action.

Understanding different styles in terms of their strengths and weaknesses can better prepare professionals to develop the appropriate response. Conflict resolution training courses help individuals learn how to effectively identify, mediate and resolve conflict while accounting for all of the different factors at play. Some of the topics that are covered in these courses are listed as follows:

  • Recognizing different types of conflict 
  • Managing complaints
  • Dealing with difficult people
  • Diffusing conflict
  • Managing conflict in the workplace
  • Crisis handling
  • Creative problem solving 
  • Negotiation and conflict 
  • Leading through conflict
  • Conflict resolution/mediation

Many training providers who offer learning solutions for conflict management will help participants understand their own conflict styles, as well as others and outline clear steps that professionals can use to deal with hostile situations.

conflict resolution training

Conflict Resolution Training Formats

There are variety of course formats available for conflict management training. Those searching for training can find traditional classroom courses, on-site / company-specific courses, and online courses.

Classroom courses and seminars are a great option for individuals who like participating in live lectures and group discussions. If you are looking for training as an individual, a classroom course may be the best option for you. Benefit from a live lecture from an expert, and connect and share stories with your peers.

On-site / company-specific courses are the best option for companies who want to train multiple employees at one time. For example, you may want all managers at your company to have some conflict resolution training. An on-site provider will come to you and deliver a course that is highly relevant to the issues that might be occurring at your workplace.

Online courses are popular for individuals who have a busy schedule or work a full-time job. The online format enables individuals to participate in and review course material when it best suits their schedule. Individuals will also save time and money because they won't have to travel to a set location.

Benefits of Conflict Resolution Training

By participating in a conflict management training course, individuals can acquire the knowledge and best practice approaches to handle conflict in and out of the workplace. Being aware of why conflict occurs and knowing how to resolve it or help others diffuse conflict are great skills to have and can lead to a better and more productive work environment.

Related Training Areas

Looking for even more course options? You may be interested in one of the related training categories listed below:

Wishlist

HOW DOES YOUR L&D STRATEGY COMPARE?

By sharing five minutes of your time, you'll contribute to research that will help over 15,000 professionals benchmark their organizations.

Take the survey

U.S. L&D Report: 2018 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.S.'s top companies?

Find out what they're up to in findcourses.com's first annual U.S. L&D Report!

Learn more

LOOKING FOR TRAINING?

findcourses.com offers a free consultancy service to help compare training for you and your team

Request a free quote

Popular Keywords
Training Showcases
Get Your AMA Savings Pass
AMA - American Management Association
Read more
November 2018
Sun
Mon
Tue
Wed
Thu
Fri
Sat
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
7
8