Professional Course

Workplace Diversity and Conflict Management Certificate Program

6 hours
6 hours
This provider usually responds within 48 hours 👍

Course description

Diversity in the workplace is essential to ensure that all employees feel valued, respected, and included. It also contributes to developing an atmosphere of mutual respect and trust, making it simpler for employees to collaborate and communicate effectively. Conflict management skills are essential for any business professional, as they facilitate the prompt and professional resolution of disputes. This certificate course will teach you to identify and address potential conflict areas before escalating. In addition, you will acquire knowledge of unconscious bias, sensitivity training, and diversity equity and inclusion strategies, which will enhance your ability to manage workplace conflicts effectively.

The program is designed for individuals who desire to enhance their workplace conflict management and diversity skills. Whether you are a business professional, manager, or team leader, this training program provides an invaluable opportunity to learn the tools and strategies required to create a more effective, diverse, and inclusive workplace. By completing this certificate course, you will acquire the knowledge and skills necessary to establish an inclusive workplace culture that facilitates collaboration and promotes mutual respect. 

Training content

Learning Objectives

  • Gain an understanding of unconscious bias and its effects in the workplace.
  • Identify prospective conflict areas and create an effective plan to address them.
  • Determine how various sensitivity training strategies can be implemented to foster a more inclusive workplace culture.
  • Learn the best techniques for implementing diversity, equity, and inclusion initiatives in an organizational setting.
  • Understand appreciation inquiry as a tool for appreciating diverse workplace perspectives.
  • Analyze case studies to comprehend the dynamics of workplace diversity and conflict management.
  • Discover how to implement training on unconscious bias in the workplace.
  • Consider Human Resources and its best practices for addressing stereotype-related issues.

Course delivery details

Our self-paced, on-demand certificate programs are designed to help you quickly acquire the skills needed to excel in the highly competitive job market. With our course materials, you can learn at your own pace. Our courses are available online, so you can access them anytime, anywhere. With our comprehensive training materials, you can develop a deep understanding of the topics covered in each course and prepare. Our certificate programs are tailored to give students the skills they need to succeed in their desired careers. So, whether you want to enter the workforce or advance your career, our self-paced certificate programs can help you get there.

Our self-paced on-demand certificate programs are both SHRM and HRCI certified and will allow participants to gain credits that can be applied towards their recertification.

If you’re ready to advance your career, don’t hesitate to sign up for one of our self-paced. Click the “Visit provider website” link to register today!



This is a 6 hour course, and all participants have 90 days from the time of registration to complete this course. 

Continuing studies


  • SHRM PDC's: 6
  • HRCI Credits: 6

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Addison Solutions Academy

Addison Solutions Academy is a leading training provider offering cutting-edge corporate training solutions. By providing high-quality, interactive, and engaging training techniques, the Academy enables individuals, teams, and organizations to achieve organizational and professional goals. We make it a priority to...

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