Professional Course
4.9 (18 Reviews)

Conflict Management Workshop

Length
1 lessons
Price
1,495 USD
Next course start
22 March, 2024 (+4 start dates)
Delivery
Virtual Classroom
Length
1 lessons
Price
1,495 USD
Next course start
22 March, 2024 (+4 start dates)
Delivery
Virtual Classroom
From 1,495 USD / person

Course description

AMA - American Management Association

Conflict Management Workshop

Those who embrace conflict can build understanding and better relationships—and experience greater personal and professional success. But managing conflict is not easy. In this workshop, you'll discover your own emotional triggers and learn how to manage difficult encounters with diplomacy, tact, and credibility.

How You Will Benefit

  • Build trust and credibility with colleagues and team members
  • Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships
  • Gain confidence in holding difficult conversations calmly and assertively
  • Manage conflict situations proactively
  • Increase your effectiveness in managing conflict
  • See an uptick in your overall performance

Upcoming start dates

Choose between 4 start dates

22 March, 2024

  • Virtual Classroom
  • Online

9 April, 2024

  • Virtual Classroom
  • Online

21 May, 2024

  • Virtual Classroom
  • Online

21 June, 2024

  • Virtual Classroom
  • Online

Who should attend?

Professionals and managers who want to enhance their ability to deal with conflict situations productively.

Training content

  • Getting a handle on and gaining insights into your conflict management style through self-assessment
  • Role playing to practice techniques and new skills in a safe environment
  • Sharing of best practices for approaching conflict management
  • Transferring your learning back to your work environment using job aids and other resources

Costs

price for:

  • Non Members: $1495
  • AMA Members: $1345

Certification / Credits

CEU: 0.6, PDU: 6

Reviews

Average rating 4.9

Based on 18 reviews.
Write a review!
5/5
Lisa E.
20 Aug 2021
Conflict Management Workshop

The instructor was excellent! She applied a great balance of instruction and interaction and kept it interesting all day.

5/5
Jenna G.
19 Aug 2021
Conflict Management Workshop

Very good course, helpful tools and helpful assessment.

5/5
Tom M.
19 Aug 2021
Conflict Management Workshop

This was very good information and the instructor was top-notch. He did a great job explaining and providing real-life implications.

AMA - American Management Association

American Management Association Company Info

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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