This one-day Conflict Resolution course is highly interactive and is designed to provide participants with tools for managing conflict in the workplace.
During this workshop participants will learn about mediation theory and process and will gain experience for resolving conflict, including alternative dispute mediation and resolution techniques. Participants will also be able to practice what they learn through the use of case studies, simulations, and role-plays.
*This course can be offered virtually.
Upcoming start dates
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- United States of America
Who should attend?
This course is suitable for Managerial, Supervisory, or Technical Leadership.
The objectives of this course are listed as follows:
- Develop an understanding of Alternative Dispute Resolution theory and processes
- Enhance communication and problem-solving techniques to manage workplace conflicts
- Understand how the use of reliable approaches for resolving conflict, including mediation, can bring about successful resolutions
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Certification / Credits
Certificate of Completion
Why choose Velocity Knowledge?
Customized training programs for every organization
Industry-proven instructors, consultants, and experts
Efficient learning methods for your unique business objectives
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Velocity Knowledge is an Enterprise Education Provider made up of qualified educational professionals who have survived the budget cuts, lived through the training wars, adjusted to industry changes, and learned what it is that customers are looking for. Velocity Knowledge...