Arbitration and Dispute Resolution (Corporate Training)
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Corporate / Group Training
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3 days
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United Arab Emirates
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On-site
Working With You is Killing Me - Dealing With Difficult People
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Corporate / Group Training
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Online
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Virtual Classroom
Employee Dispute Resolution Mediation Through Peer Review and Goal Setting
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Conflict Resolution in Projects - In House
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Corporate / Group Training
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2 days
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Worldwide
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On-site
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Intermediate level
Conflict Resolution: Dealing With Difficult People
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Negotiations: Resolving Disputes
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Professional Course
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3 hours
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From 79 USD
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Online
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Self-paced Online
Workplace Violence: How to Manage Anger and Violence in the Workplace
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Corporate / Group Training
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3 days
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Facilitating Through Conflict & Challenging Meeting Behaviours
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Corporate / Group Training
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7 hours
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Multiple (2)
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Virtual Classroom, On-site
The Drama-Free Classroom
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Corporate / Group Training
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3 hours
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Online
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Virtual Classroom
Addressing, Identifying, and Reducing Unconscious Biases
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Professional Course
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4 hours
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Online
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Virtual Classroom
Handling Difficult Conversations in the Workplace
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Professional Course
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3 hours
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From 79 USD
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Online
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Self-paced Online
Bien gérer les conflits
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Professional Course
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12 hours
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From 1,099 CAD
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Online
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Virtual Classroom
Communicating to Resolve Conflict
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Corporate / Group Training
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2 hours
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United States of America
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On-site
Conflict – From Prevention to Resolution - In House
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Corporate / Group Training
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1 day
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Worldwide
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On-site
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Beginner level
Managing Difficult Personalities
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Corporate / Group Training
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United States of America
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On-site
Managing Conflict
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Corporate / Group Training
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1 day
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United States of America
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On-site
Managing Emotions Under Pressure (On-site)
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Corporate / Group Training
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Nationwide
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On-site
Choice and Control: A Positive Approach to Conflict
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Corporate / Group Training
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2 days
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United States of America
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On-site
Frequently asked questions
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What is conflict resolution?
Conflict resolution is the process of addressing and resolving disputes between individuals or groups, aiming to find a mutually acceptable solution while maintaining positive relationships. It involves effective communication, empathy, negotiation, and problem-solving skills.
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What can I expect from a conflict resolution class?
In a conflict resolution class, you can expect to learn strategies for identifying the underlying causes of conflicts, understanding different conflict styles, and managing emotions during disputes. The class will teach techniques for effective communication, active listening, and negotiation to reach collaborative resolutions.
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Who needs conflict management training?
Conflict management training is beneficial for individuals in various roles, such as managers, team leaders, HR professionals, customer service representatives, and anyone who regularly interacts with others in personal or professional settings.
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What are some key conflict resolution skills?
What are some key conflict resolution skills?
Key conflict resolution skills:
- Active listening: Listening and understanding another's perspective.
- Effective communication: Respectfully expressing thoughts and feelings
- Emotional intelligence: Recognizing, managing, and responding to emotions.
- Problem-solving: Identifying solutions to conflict causes.
- Negotiation: Working to reach an acceptable outcome.
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