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Verbal De-Escalation
Building Blocks Learning Network
|
Professional Course
5.0
(1)
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From 325 USD
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Ottawa
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Classroom
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
Planting a Seed for Reconciliation
Building Blocks Learning Network
|
Professional Course
5.0
(1)
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From 325 USD
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Ottawa
-
Classroom
The Truth and Reconciliation Commission (TRC) was an important step in initiating processes of Reconciliation between Indigenous peoples and other...
Towards Anti-Racism in the Workplace
Building Blocks Learning Network
|
Professional Course
5.0
(1)
-
From 595 USD
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Ottawa
-
Classroom
Canada is built on the traditional land of Indigenous Peoples and much of it remains unceded. Canada is also a...
Using Emotional Intelligence in a Call Centre
Building Blocks Learning Network
|
Professional Course
4.0
(1)
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From 1,095 USD
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Multiple (2)
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Classroom, Virtual Classroom
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
Dealing with Difficult Conversations
Building Blocks Learning Network
|
Professional Course
5.0
(1)
-
From 1,095 USD
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Ottawa
-
Classroom
At times, we feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive....
Conflict: From Prevention to Resolution
Barnes & Conti Associates, Inc.
|
Corporate / Group Training
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Multiple (2)
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On-site
Anytime there is more than one person present in a space, conflict is bound to happen eventually. This is especially...
From Conflict to Cooperation
Leader Development Institute
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Corporate / Group Training
4.9
(20)
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Multiple (2)
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Virtual Classroom, On-site
Most people do exactly the WRONG things in many situations when dealing with conflict. In this Success Series Seminar, you...
Managing Difficult Conversations
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The Managing Difficult Conversations training program aims to equip leaders to confront and navigate challenging conversations rather than avoid them....
Conflict Resolution in Projects - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
Those who work on projects must have strong conflict resolutions skills because all projects will have some level of conflict....
Facilitating Through Conflict & Challenging Meeting Behaviours - In House
Facilitation First Inc
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Corporate / Group Training
5.0
(3)
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Multiple (2)
-
Virtual Classroom, On-site
Ask meeting facilitators what they fear most when leading discussions and they’ll tell you – conflict management and having to...
Conflict – From Prevention to Resolution - In House
Procept Associates Ltd.
|
Corporate / Group Training
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Beginner level
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Worldwide
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On-site
When people are working together, differences of opinion and approach are inevitable. Conflict can create problems in work productivity and...
Working With You is Killing Me - Dealing With Difficult People
Leader Development Institute
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Corporate / Group Training
4.9
(14)
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Multiple (2)
-
Virtual Classroom, On-site
At some point in your career you will work with someone you find to be difficult. When we were in...
Leveraging Positive Body Langugage - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Do you speak a second language? If you answered "yes", how about a third or may be a fourth language?...
Unconscious Bias in the Workplace
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The training program on Unconscious Bias in the Workplace addresses the implicit attitudes and stereotypes that can affect our interactions...
Self-Aware Leader - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Supervising people can be tough, different personalities, motivations, fears, and goals all play into the dynamic that make up the...
Demystifying Political Savvy - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Workplace politics is a fact of life with some people believing that the ability to act and think politically feels...
Constructive Negotiation: Building Agreements that Work
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
Whether one is negotiating with a colleague, a supplier, a customer, or a partner in business, skills in negotiation are...
Influential Negotiation: Building Agreements with Others
Barnes & Conti Associates, Inc.
|
Corporate / Group Training
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Multiple (2)
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On-site
Negotiation is a process of communication during which all parties involved seek to achieve their own best possible result. Generally,...
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