Course description
From Conflict to Cooperation
Most people do exactly the WRONG things in many situations when dealing with conflict. In this Success Series Seminar, you will understand the forces that generate conflict - and learn the RIGHT things to do about it. If you haven't an idea about how to handle confrontations, and would like to clear up your situation effectively, this seminar will help you. If you already have welldeveloped interpersonal skills, this seminar will make you better. You may be dealing with confrontation at home, at work or in your neighborhood or community. Extraordinary leaders see conflict and confrontation as an opportunity for growth – a way to see something from a different perspective. Whatever your situation, this seminar will help you.
Upcoming start dates
Training content
What You Will Cover
- Primary reasons conflicts occur - and how to see them coming
- How to break the cycles that lead to hostilities.
- How to stop a conflict from escalating.
- How to address conflict in a way that minimizes defensiveness and hostility.
- Giving and receiving criticism.
- Conflict resolution strategies
- Define and recognize the value of diversity
- Learn how to define common ground from which to develop solutions
- How to talk to someone when you are angry, hurt, frustrated or insulted
- How to decrease resistance and increase cooperation
- What you can do to reduce conflict and promote better understanding
Course delivery details
Available on-site programming.
Certification / Credits
How You Will Benefit
- Define and recognize the value of diversity
- Learn how to define common ground from which to develop solutions
- How to talk to someone when you are angry, hurt, frustrated or insulted
Why choose LDi?
Vast catalog of courses in professional and personal development
We dedicate our time to each client tailoring to their specific needs. Our core values speak for themselves.
Our instructors are subject matter experts with proven experience in their training topics.
Reviews
Average rating 4.7
The session and exercise about active listening was powerful and impactful. I will certainly be more mindful in acknowledging/validating when listening to others.
This was such a great course! Learned a lot about myself and how to manage/handle conflict in a more controlled fashion.
As a conflict avoider, I took this class to give me tools, techniques to overcome this barrier. I wasn't disappointed. Thank you!