Course description
Leading Through Adversity: Influencing Others to Build Lasting Agreements
Participants in the Leading Through Adversity Program will master “principled conflict management” – a process that transforms disruptive disputes into powerfully productive interactions.
Conflict such as turf wars, organizational politics, personal conflicts, and even petty differences of opinion often halt or delay progress on important projects and, in general, create a major obstacle to getting things done.
On the other hand, conflict has the potential to be powerfully productive. It can yield vibrant thinking, fresh energy, and break-through innovative solutions.
The key is for the stakeholders in any conflict to first agree on basic principles, and then work toward a resolution based on those principles. This process of principled conflict management leads to lasting “win-win” agreements that reduce the incidences of destructive conflict and drives up your productivity. The Situational Influence Model from the Positive Power and Influence® Program is incorporated as a way of managing this process.
This course can also be offered virtually. Get in touch to learn more.
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Upcoming start dates
Who should attend?
Leading Through Adversity is appropriate for everyone who routinely encounters and must resolve conflicts to fulfill work objectives. This program may prove especially valuable for those who:
- Work cross-functionally to fulfill their key objectives;
- Are members of newly formed or recently merged organizations;
- Have been challenged by and/or habitually avoid conflict;
- Are often frustrated by lack of cooperation from internal or external stakeholders;
- Are trapped in mistrustful and non-productive interpersonal or inter-organizational relationships;
- Would like a follow-up to the Positive Power and Influence® Program
- Who are conflict averse.
Training content
The core of Leading Through Adversity is a comprehensive six-phase process for principled conflict management. Leading Through Adversity makes participants aware of their own conflict management styles, moves briskly through key conflict resolution concepts, and then provides ample practice and thorough preparation for on-the-job application.
How the program is structured:
- Self-assessment
- The nature of conflicts
- Introduction to the phases
- Experimenting with strategies
- Creating a plan
- Managing the process
- Preparing for application
Certification / Credits
Leading Through Adversity matters. Taking this program will sure you're well equipped to:
- Successfully work through disagreements that cause costly delays;
- Achieve cooperation between functions, locations, and organizations;
- Ensure the success of mergers;
- Anticipate the need for conflict resolution in action planning;
- Become more effective team members/team leaders;
- Transform personal differences into a positively productive force.
Why choose Situation Management Systems, Inc.?
30+ years in management and communication training
Skilled trainers and consultants with 8+ years of experience
Access to training partners worldwide
Contact this provider
Situation Management Systems - Experts in Influence
Situation Management Systems, Inc. (SMS) knows that individuals are most effective at influencing others when they are perceived as being authentic, trustworthy, respectful, and present. With over 40 years of experience in designing and delivering The Positive Power and Influence®...