Course description
Conflict Management Workshop
Those who embrace conflict can build understanding and better relationships and experience greater personal and professional success. But managing conflict is not easy. In this workshop, you'll discover your own emotional triggers and learn how to manage difficult encounters with diplomacy, tact, and credibility.
How You Will Benefit
- Build trust and credibility with colleagues and team members
- Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships
- Gain confidence in holding difficult conversations calmly and assertively
- Manage conflict situations proactively
- Increase your effectiveness in managing conflict
- See an uptick in your overall performance
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Upcoming start dates
Who should attend?
Professionals and managers who want to enhance their ability to deal with conflict situations productively.
Costs
Course price for:
- Non Member: $995
- Member: $895
Certification / Credits
PDU: 6
Reviews
Average rating 4.6
It was a great course! I went in with some background knowledge acquired here and there on conflict management, however I often wouldn't know how to react in the moment. The fra...
Love the course and took away a lot of learnings.
Canadian Management Centre
Since 1963, Canadian Management Centre's proven and continually evolving career development and management training in Canada has been a catalyst for positive change. We've transformed immediate and long-term performance for generation after generation of individual leaders and organizations, not to...
I think the course was great.