CRM: An Introduction to Customer Relationship Management
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Corporate / Group Training
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2 days
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Multiple (2)
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Self-paced Online, Virtual Classroom, On-site
Customer Experience Innovation
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Professional Course
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6 weeks
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From 1,900 USD
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Online
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Self-paced Online
Essential Phone Techniques for Customer Service
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Professional Course
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1 day
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From 99 USD
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Online
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Webinar
How to Say No to a Customer and Keep Them Coming Back
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Professional Course
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1 day
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From 99 USD
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Online
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Webinar
Identifying & Prioritizing Customer Needs
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Professional Course
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From 150 USD
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Online
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Self-paced Online
Influence and Persuasion
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Corporate / Group Training
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Multiple (2)
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On-site
Introduction to Business Negotiations
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Professional Course
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9 weeks
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From 299 USD
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Online
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Self-paced Online
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Beginner level
Kano Diagram
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Professional Course
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1 hour
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From 100 USD
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Online
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Self-paced Online
Keys to Building Trust with Your Customers
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Professional Course
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1 day
-
From 99 USD
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Online
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Webinar
Negotiate, Persuade and Close the Candidate
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Professional Course
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1 day
-
From 209 USD
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Online
-
Webinar
Negotiating Skills for the Workplace
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Professional Course
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7 hours
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From 196 USD
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Online
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Self-paced Online
Negotiation Essentials for Engineers
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Professional Course
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3 hours
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From 90 USD
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Online
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Self-paced Online
Negotiation Skills | Fundamentals
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Professional Course
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Online
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Self-paced Online
Negotiation Skills | Fundamentals (On-site)
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Corporate / Group Training
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1 day
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Worldwide
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On-site
Negotiation Skills | Masterclass Series - Professional: ‘Secrets of Negotiation’
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Professional Course
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Online
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Self-paced Online, Virtual Classroom
Negotiation Skills | Masterclass Series - Professional: ‘Secrets of Negotiation’ (On-site)
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Corporate / Group Training
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4 hours
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From 790 USD
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Online
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Virtual Classroom
Negotiation Skills | Masterclass Series - Professional: ‘The Game of Tactics’
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Professional Course
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Online
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Self-paced Online
Negotiation Skills | Masterclass Series - Professional: ‘The Game of Tactics’ (On-site)
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Corporate / Group Training
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4 hours
-
From 790 USD
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Online
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Virtual Classroom
Frequently asked questions
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What is sales training?
Sales training is a program designed to develop and enhance the skills and knowledge of sales professionals. It covers various aspects of the sales process, including prospecting, relationship-building, negotiation, closing techniques, and customer retention, helping salespeople effectively engage with clients and achieve their targets.
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How much can sales training improve performance?
The improvement in performance after sales training can vary depending on the quality of the training, the individual's skills, and their commitment to applying what they've learned. A well-designed sales training program can lead to significant performance improvements, such as higher conversion rates, increased revenue, and better customer satisfaction.
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What are the most common sales methodologies?
Some sales methodologies include:
- Solution Selling: Focusing on addressing needs and pain points.
- SPIN Selling: Utilizing questions to understand customer requirements.
- Challenger Sale: Challenging customers' assumptions and offering unique insights.
- Sandler Selling System: Emphasizing relationship-building and a mutual agreement.
- Value Selling: Concentrating on delivering value and benefits.
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How can I choose the right sales program for my team?
To choose the right sales program for your team, consider the following:
- Course objectives and alignment with your team's needs.
- The credibility and experience of the training provider.
- The sales methodology or approach taught.
- Format and duration of the course.
- Customizability of the content to fit your team's unique challenges and industry.
- Availability of post-training support or follow-up resources.
Need help with your search?
findcourses.com offers a free consultancy service to help compare training for you and your team