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Privacy and Security

SGE International, LLC | Professional Course
  • Las Vegas
  • Classroom
This learning experience brings awareness to the importance of maintaining customers' information as confidential and how to address common security...

Relieving Call Center Burnout

Goldy Ventures | Corporate / Group Training
  • Top 10 Course
  • Multiple (2)
  • On-site, Virtual Classroom
Call center agent attrition in the United States hovers around 30–50 percent; and burnout is a pervasive contributor to this...

Retail Math

Delta Associates | Professional Course
  • From 250 USD
  • Online
  • Self-paced Online
Build retail math skills essential to everyday business conversations. Answer common Business Management Questions™ by breaking down the questions into...

Reveal the Secrets - Customer Insight Training

Learn2 | Corporate / Group Training
  • Online
  • Self-paced Online
Reveal the Secrets  is a powerful experience for any business seeking clearer insight into their market.  This experience focuses on...

The Consultative Process

Wilson Learning | Corporate / Group Training
  • Worldwide
  • On-site
As organizations strive to address their clients’ critical business issues, technical professionals play an important role in creating and implementing...

Workplace Series™

Communispond | Corporate / Group Training
  • United States of America
  • On-site
By breaking down the courseware into easy to understand topics that are then immediately practiced, it provides a learning experience...

Cross-Cultural Negotiation

RED BEAR Negotiation Limited Liability Company | Corporate / Group Training
  • Multiple (2)
  • On-site
The basis of successful international negotiations begins with an understanding that negotiations are a conversation aimed at reaching an agreement...

Negotiating for Success

University of Washington Foster School of Business Executive Education | Professional Course
5.0 (6)
  • From 1,695 USD
  • Seattle
  • Classroom
Your ability to negotiate and apply influence are critical to success in both your personal and professional life. From communication...

Negotiation

Stitt Feld Handy Group | Professional Course
5.0 (6)
  • From 199 USD
  • Online
  • Self-paced Online
Practical, Interactive and Fun: In the simulated negotiations, you can experiment and act in ways that you would never consider...

Winning Over Irate Customers

Stitt Feld Handy Group | Professional Course
5.0 (10)
  • Multiple (2)
  • On-site
At this workshop you will learn techniques that will allow you to handle really challenging customer service situations with confidence,...

Boosting Technicians’ Customer Service Performance

Goldy Ventures | Corporate / Group Training
  • Multiple (2)
  • Virtual Classroom, On-site
Did you know that it costs six to seven times as much money to capture a new customer as it...

Building Better Customer Relationships

IFI Training | Corporate / Group Training
  • Multiple (2)
  • On-site
A 1-Day Workshop designed to help business professionals form close relationships with new customers and deepen existing customer relationships. Strong...

Customer Service

Eagle's Flight | Corporate / Group Training
  • Top 10 Course
  • Multiple (2)
  • On-site
It is no longer a competitive advantage for you to have great customer service. The pace of your business, the...

Customer Service Strategies

IFI Training | Corporate / Group Training
  • Multiple (2)
  • On-site
A 1-Day Workshop designed to help business professionals attract, satisfy, and preserve “customers”, both internal and external. Satisfied customers impact...

Naturally Series

Learn2 | Corporate / Group Training
5.0 (3)
  • Multiple (2)
  • Self-paced Online, On-site
Communicate Naturally is a fully immersive program (including a Live or Digital Session). This is not a seminar. Learn2 PROMISES...

Eliminating Non-Value-Added Activities

Orion Development Group | Professional Course
  • From 150 USD
  • Online
  • Self-paced Online
On average, 20% of all manufacturing process costs and 30% of all service process costs are attributable to non-value-added activities. ...
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Sales Articles
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Maximizing Your Impact: When and How to Use Different Selling Styles

Sales teams that adapt their selling approach to the buyer are more likely to be successful.  Read on to discover the right style for you.
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How Can I Use Generative AI for Sales Prospecting?

Curious about AI in your sales activities, but don’t know where to start? Learn practical tips for using Chat GPT and amp up your sales prospecting.
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The 15 Skills High-Performing Salespeople Can’t Do Without

These are the 15 core sales skills of high-performing salespeople who deliver results, day after day. Do you have them? Read the article to find out.
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Are You Still Blaming Price?

Price is easy to blame and sometimes it really is the culprit. But frequently it isn’t. Read on to find out the real reason you're losing the sale.
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5 Ways Your Team Can Master Consultative Selling

Looking to add value through every step of the sales process— whether in-person, on the phone, or online? With Consultative Selling you can. Read the article to find out how.
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Including Professional Development In Your Personal Mission Statement

Take a look at these tips on how you can build professional development into your personal mission statement in order to get the most out of your career-- no matter your position.
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Is Employee Training Worth the Investment? - Infographic

There’s no question that employee training is an ongoing debate within organizations: is it really worth the investment? Find out in this infographic from ReadyTech.
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The Growing Interest in Sales Training

Increasing traffic and interaction with our sales training and certification offerings suggests that training buyers consider sales an important area for development.
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2024 Top 10 Most Popular Sales Training Courses

Explore findcourses.com's top 10 sales courses for proven selling techniques and effective client relationships. Boost your skills and achieve success in sales.
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Why Get Sales Certified?

Looking to boost your sales career? Find out the five reasons why you should invest in earning a sales certification. Read the article.
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The 4P's To Revenue Growth: People, Promotion, Processes & Presence

In this article, we dive into how you can grow revenue by maximizing and aligning your sales and marketing teams. Learn what these 4 P's are and access a free ebook

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Case studies within Sales

A Communispond Case Study: Silic...
A Communispond Case Study: Silicon Valley Bank

Silicon Valley Bank employees grow their professionalism and confidence when presenting with training that generated extraordinarily positive feedback.
11 Nov 2020
Communispond
Stitt Feld Handy Group
27 Apr 2021
Stitt Feld Handy Group
Communispond
7 Mar 2018
Communispond
Socratic Selling Skills®
7 Mar 2018
Communispond
Learn2
4 May 2020
Learn2
Stitt Feld Handy Group
23 Feb 2021
Stitt Feld Handy Group
University of Washington Foster School of Business Executive Education
21 Dec 2020
University of Washington Foster School of Business Executive Education
Executive Communication Coaching
7 Mar 2018
Communispond
Eagle's Flight
25 Jun 2020
Eagle's Flight

Frequently asked questions

  • Sales training is a program designed to develop and enhance the skills and knowledge of sales professionals. It covers various aspects of the sales process, including prospecting, relationship-building, negotiation, closing techniques, and customer retention, helping salespeople effectively engage with clients and achieve their targets.

  • The improvement in performance after sales training can vary depending on the quality of the training, the individual's skills, and their commitment to applying what they've learned. A well-designed sales training program can lead to significant performance improvements, such as higher conversion rates, increased revenue, and better customer satisfaction.

  • Some sales methodologies include:

    • Solution Selling: Focusing on addressing needs and pain points.
    • SPIN Selling: Utilizing questions to understand customer requirements.
    • Challenger Sale: Challenging customers' assumptions and offering unique insights.
    • Sandler Selling System: Emphasizing relationship-building and a mutual agreement.
    • Value Selling: Concentrating on delivering value and benefits.

  • To choose the right sales program for your team, consider the following:

    • Course objectives and alignment with your team's needs.
    • The credibility and experience of the training provider.
    • The sales methodology or approach taught.
    • Format and duration of the course.
    • Customizability of the content to fit your team's unique challenges and industry.
    • Availability of post-training support or follow-up resources.