Online Sales Training

Protect your client’s business. Learn unique strategies to help identify and remove unauthorized sellers online. Unauthorized sellers who sell diverted...

Gain an understanding of customer service staffing needs and calculations so your organization can increase service while decreasing cost. Getting...

Collection call scripts and pre-planning – be prepared for any excuse and situation to ensure that you’re not caught off-guard....

The ICI advertising program designed in conjunction with industry leaders helps you learn the skills you need to succeed in...

This online certificate program helps learners develop the skills and strategies needed to become a successful negotiator. The fundamental concepts...

The “Certified Brand Manager” program is designed to increase the effectiveness of brand managers and others involved in marketing products...

Our four-day Certified Product Manager Program combines the latest in Product Management, Problem Solving, and Business Modelling to prepare you...

Whether you are negotiating with colleagues, managers, suppliers, customers, or strategic business partners, it’s critical to be able to understand...

Drafting a strong indemnification provision is one of the most challenging aspects of transactional practice. Not only do the key...

Save your reputation. Understand how to deal with and remove yourself from a dishonest client. Attorneys have or will be...

Understand the RLP process, negotiating the lease, and dealing with the government as the tenant. The federal government is the...

We all negotiate every day. And even though negotiations are an integral part of our lives, techniques for managing these...

Do you know how to overcome impasse in mediation? Do you know the various negotiation styles, strategies, and when and...