Course description
Human Behavior
Managing a team without understanding individual behaviors is like driving a car not knowing the difference between a steering wheel and the brakes. The only way to effectively manage a group of people is to understand what makes them think and act the way they do. What motivates them? What are their individual strengths and weaknesses? How do they approach and receive communication?
This course explores the underpinnings of our behaviors, emphasizing the importance of management skills, by examining concepts of group dynamics, personality, individual and group affect, and motivation styles.
Through hands-on exercises, case studies, and class discussions, participants gain insight into the underpinnings of human behavior and learn to cultivate stronger interpersonal relationships as well as develop essential management skills with a lasting impact.
Upcoming start dates
Training content
In this course, participants will learn:
- Better team members and leaders: individual and group behaviors
- Personality differences and cognition
- The role of perception and perspective
- The role emotions play in the decision making
- Group affect and emotional contagion
- The most common cognitive biases – how they can help us and hinder us
- Conscious and subconscious processing
- How trust is build and rebuild trust
- Keys to motivation individuals and teams
- How to persuade others, bolster leadership, and build influence
- Sources of power: What they are, how to acquire power, and how to use power
- How to read, and properly understand, body language
- Communication styles: Strategically and tactically improve interaction
- When emotion is more important than logic and, conversely, when logic is more important than emotion.
Why choose LBS?
38+ years helping individuals and teams achieve breakthrough performance
100% client satisfaction
Team of experts and practitioners in the fields of human behavior and organizational dynamics.
Contact this provider
Lausanne Business Solutions (LBS)
Lausanne Business Solutions (LBS) provides research-based and expert delivered trainings in a variety of strategic employee and leadership development areas. Classes emphasize active-learning and are highly experiential. Our trainings facilitate real behavioral change and deliver increased individual and team performance....