Corporate / Group Training

Customer Relations

Length
6 hours
Price
599 CAD
Next course start
27 February, 2024 (+2 start dates)
Delivery
Virtual Classroom
Length
6 hours
Price
599 CAD
Next course start
27 February, 2024 (+2 start dates)
Delivery
Virtual Classroom
This provider usually responds within 48 hours 👍

Course description

BEVA will give participants an opportunity to: determine the caliber of service they presently provide; identify ways in which they can enhance that service and acquire tools and skills to continue improving the service they offer.

Upcoming start dates

Choose between 2 start dates

27 February, 2024

  • Virtual Classroom
  • Online
  • English

12 March, 2024

  • Virtual Classroom
  • Online
  • English

Who should attend?

People who deals with clients as part of their job.

Training content

BEVA offers the following course content:

Module One: Introduction

Module Two: Today's Customers look for value

Module Three: Effective Communication

Module Four: Effective Customer Relations and Complaint Handling

Module Five: Competency Assessment tool

Module Six: Setting Priorities

Module Seven: Action plan

Module Eight: Wrapping Up

Course delivery details

Virtual classroom led by an instructor.

Costs

$599 CAD

Certification / Credits

The learner will receive a "BEVA Learning Institute Certificate of Achievement" for completing the workshop/course recognized by Government, Academia and Industry.

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BEVA Global Management Inc. / BEVA Learning Institute
130 Slater Street, Unit #500
K1P 6E2 Ottawa Ontario

BEVA Global Management Inc. / BEVA Learning Institute

BEVA Learning Institute is the training department for BEVA Global Management Inc. We provide corporate professional training to medium and large companies in English and French in most industries as well as government. We are the premier choice when it...

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