Corporate / Group Training

Customer Relations

6 hours
6 hours
This provider usually responds within 48 hours 👍

Course description

BEVA will give participants an opportunity to: determine the caliber of service they presently provide; identify ways in which they can enhance that service and acquire tools and skills to continue improving the service they offer.

Who should attend?

People who deals with clients as part of their job.

Training content

BEVA offers the following course content:

Module One: Introduction

Module Two: Today's Customers look for value

Module Three: Effective Communication

Module Four: Effective Customer Relations and Complaint Handling

Module Five: Competency Assessment tool

Module Six: Setting Priorities

Module Seven: Action plan

Module Eight: Wrapping Up

Course delivery details

Virtual classroom led by an instructor.


$499 CAD

Group pricing is available.

Certification / Credits

The learner will receive a "BEVA Learning Institute Certificate of Achievement" for completing the workshop/course recognized by Government, Academia and Industry.

Contact this provider

Contact course provider

Fill out your details to find out more about Customer Relations.

  Contact the provider

  Get more information

  Register your interest

Country *

reCAPTCHA logo This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
BEVA Global Management Inc. / BEVA Learning Institute
130 Slater Street, Unit #500
K1P 6E2 Ottawa Ontario

BEVA Global Management Inc. / BEVA Learning Institute

BEVA Learning Institute is the training department for BEVA Global Management Inc. a.k.a BEVA® a Canadian owned company with more than 25 years of experience through acquisitions. BEVA Learning Institute currently offers more than seven hundred (700) professional courses in...

Read more and show all training delivered by this supplier