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Inbound Sales Skills - InTelegence™

ASLAN Training & Development
Training overview
Corporate / Group Training
Virtual Classroom, On-site
2 days

Start dates
Worldwide
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Online
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Course description

Inbound Sales Skills - InTelegence™

InTelegence makes it easy to serve while being better at sales.

We Start with the Heart

We begin by addressing the resistance to selling by reframing the rep's role. It's more than just customer relationship management.  Call Center Sales isn't about manipulation, but proactively ensuring the customer is educated and all their needs are met stated and unstated.

Everyone wins. Customer Service reps are  happy, customers are happy, average handle time drops, and revenue per call increases and the company makes more sales.

Then We Make It Easy to Serve

With a new set of lenses, sales reps are ready to learn the process, principles, and skills to make it easier and more intuitive to serve their customers.

Who should attend?

Who Should Attend

Inbound sales reps that need to improve conversation rates, average order size all while improving customer loyalty and repeat business.

Training content

They learn to transition from:

  • Responding to a customer's stated needs to proactively leading the call.
  • Avoiding rejection to eliminating resistance.
  • Asking canned questions to having a consultative dialogue with customers.
  • Making a few scripted offers to developing a unique recommendation for every customer.
  • Avoiding the tough questions to delivering the truth about why their recommendation is in the customer's best interest.
  • Being uncomfortable with closing to offering the best option for advancing the call."

Course delivery details

2-Days On-Site OR 4, 2.5-Hour Virtual Modules

Costs

Please visit the Institute website for more information about tuition fees

Why choose ASLAN Training & Development?

25+ years in sales training experience

Met or exceeded 99.1% of participants' expectations

Hundreds of client success stories

About ASLAN Training & Development

ASLAN Training & Development

Nothing sellers are learning today teaches them to convert the rapidly growing number of customers and prospects who are unreceptive. This is our focus. Whether trying to gain access, win a competitive opportunity, or grow stagnate accounts, ASLAN eliminates the hard...


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Contact info

ASLAN Training & Development

593 Atlanta Street
30075 Roswell Georgia

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www.aslantraining.com

Reviews

Average rating 5

Based on 6 reviews.

Amber F
It was beyond helpful and an excellent use of my time. Bobbie is an expert and I felt honored to learn from the best!
Brady
It is obvious that there was a lot of R&D that went into the development of this program. It is not over complicated. The concepts are easy to follow and apply.
David P
Was just not expecting the content and delivery to be so incredibly useful. It was one of the best trainings I have attended in a very long time.
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Training reviews
Course rating
(5.0)
Based on 6 reviews.

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