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AI-Enhanced Customer Relationship Management (CRM)
Ventara.ai
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Corporate / Group Training
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From 397 GBP
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Online
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Virtual Classroom
This course focuses on enhancing customer relationship management using AI. Participants will explore AI applications in CRM systems, including automated...
Contact Management
Chart Learning Solutions
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Professional Course
5.0
(4)
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Intermediate level
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Online
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Self-paced Online
If you are like most sales and service providers, you want to bring in referrals and repeat business so that...
Advanced Customer Service Management
LCT International
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Professional Course
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Multiple (2)
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Classroom, Self-paced Online
VeriSM ™ Foundation (Service Management) - eLearning (exam included)
Adding Value Consulting AB
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Professional Course
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From 450 USD
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Online
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Self-paced Online
VeriSM™ is a brand new service management approach for the digital age. VeriSM™ offers organizations the opportunity to serve customers...
Customer Journey Mapping with AI
Ventara.ai
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Corporate / Group Training
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From 397 GBP
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Online
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Virtual Classroom
This course explores how AI can enhance customer journey mapping. Participants will learn about AI tools for tracking customer interactions,...
Customer Segmentation and Targeting with AI
Ventara.ai
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Corporate / Group Training
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From 397 GBP
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Online
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Virtual Classroom
This course explores the use of AI for customer segmentation and targeting. Participants will learn how AI can analyze customer...
AI-Powered Lead Generation and Nurturing
Ventara.ai
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Corporate / Group Training
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From 397 GBP
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Online
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Virtual Classroom
This course focuses on using AI to enhance lead generation and nurturing efforts. Participants will learn how AI can identify...
CRM: An Introduction to Customer Relationship Management
Mainstream Corporate Training
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Corporate / Group Training
5.0
(1)
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
This Customer Relationship Management course will introduce the different facets of CRM and identify who the customers really are. It...
Customer Service Skills - Experience™ Digital Learning
ASLAN Training & Development
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Professional Course
5.0
(2)
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From 79 USD
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Online
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Self-paced Online
The Experience (XP for short) digital learning program is designed for customer service reps that influence the customer experience most....
Strategic Account Management
edX
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Professional Course
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Beginner level
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From 149 USD
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Online
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Self-paced Online
Strategic Account Management will examine a major challenge of sales teams - how to maintain your customer relationships in a...
Advancing Customer Connections
Omega Performance
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Professional Course
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Online
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Self-paced Online
Equip branch bankers and managers to prepare for and execute scheduled follow-up meetings that further advance customer relationships and deliver...
Customer Experience Innovation
GetSmarter
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Professional Course
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From 1,900 USD
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Online
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Self-paced Online
The ability to use the 5Cs framework, developed by the Academic Directors, to create a superior customer experience (CX) across...
Reveal the Secrets - Customer Insight Training
Learn2
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Corporate / Group Training
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Online
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Self-paced Online
Reveal the Secrets is a powerful experience for any business seeking clearer insight into their market. This experience focuses on...
Keys to Building Trust with Your Customers
Lorman Education Services
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Professional Course
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From 99 USD
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Online
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Webinar
Gain a true competitive advantage and create a relationship of trust with your customers. In our fast paced high-tech ever...
Certified International Wealth Manager (CIWM) Designation (Course Bundle)
Canadian Securities Institute
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Professional Course
5.0
(2)
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Online
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Webinar
Get proven strategies to protect and build the significant wealth of a more affluent clientele. Certified International Wealth Manager is...
Voice of the Customer
Enhance International Group
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Professional Course
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From 199 USD
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Online
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Self-paced Online
Your mission as an organization is the acquire and maintain customers. This presentation looks at how to identify the voice...
Essential Phone Techniques for Customer Service
Lorman Education Services
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Professional Course
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From 99 USD
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Online
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Webinar
Learn effective strategies to provide high-quality customer service over the phone. Did you know you are limited to about 40...
Creating Customer Connections
Omega Performance
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Professional Course
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Online
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Self-paced Online
Equip your frontline staff to create memorable customer experiences that will differentiate your organization from its competitors and increase the...
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