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CRM: An Introduction to Customer Relationship Management
Mainstream Corporate Training
This Customer Relationship Management course will introduce the different facets of CRM and identify who the customers really are. It...
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Corporate / Group Training
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2 days
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Multiple (2)
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Self-paced Online, Virtual Classroom, On-site
Contact Management
Chart Learning Solutions
If you are like most sales and service providers, you want to bring in referrals and repeat business so that...
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Professional Course
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5 hours
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Online
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Self-paced Online
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Intermediate level
Customer Service Skills - Experience™ Digital Learning
ASLAN Training & Development
The Experience (XP for short) digital learning program is designed for customer service reps that influence the customer experience most....
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Professional Course
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2 hours
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From 79 USD
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Online
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Self-paced Online
Strategic Account Management
edX
Strategic Account Management will examine a major challenge of sales teams - how to maintain your customer relationships in a...
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Professional Course
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6 weeks
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From 149 USD
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Online
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Self-paced Online
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Beginner level
Advanced Customer Service Management
London Corporate Training
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Professional Course
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10 days
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Multiple (2)
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Classroom, Self-paced Online
Customer Experience Innovation
GetSmarter
The ability to use the 5Cs framework, developed by the Academic Directors, to create a superior customer experience (CX) across...
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Professional Course
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6 weeks
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From 1,900 USD
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Online
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Self-paced Online
Customer-Centric Enterprise: Scale Product Lifecycle Management
edX
This course provides a flexible and customizable playbook to build out a Product Enterprise and evolve an organization’s Business Model....
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Professional Course
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4 weeks
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From 199 USD
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Online
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Self-paced Online
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Intermediate level
Free Test Drive: Is Your Organization Customer Centric?
Eagle's Flight
Even in this hyper-competitive market many organizations are missing the benefit of being customer centric. Often the challenge is that...
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Professional Course
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1.5 hours
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Online
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Webinar
Inbound Sales Skills - InTelegence™
ASLAN Training & Development
InTelegence makes it easy to serve while being better at sales. We Start with the Heart We begin by addressing...
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Corporate / Group Training
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2 days
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Multiple (2)
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Virtual Classroom, On-site
Culture of Services: Paradox of Customer Relations
edX
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the...
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Professional Course
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8 weeks
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From 49 USD
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Online
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Self-paced Online
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Beginner level
Integrity Service®
Integrity Solutions
Exceptional customer service is not a function. And it's not an expense. It's a purpose. It all begins with understanding...
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Corporate / Group Training
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Online
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Blended
Entrepreneurship 101: Who is Your Customer?
edX
What separates an idea from a business? A paying customer. And this is where we want to take you in...
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Professional Course
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10 weeks
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From 49 USD
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Online
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Self-paced Online
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Beginner level
Culture of Services: New Perspective on Customer Relations
edX
Customer service is a complex phenomenon where people engage in an extended interaction to co-create value. This course focuses on...
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Professional Course
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8 weeks
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From 49 USD
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Online
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Self-paced Online
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Beginner level
Customer Service Upsell/Cross Selling Skills - Experience+™
ASLAN Training & Development
How to Offer The Best Customer Service and Make Sales at the same time. A high percentage of customer service...
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Corporate / Group Training
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2 days
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Multiple (2)
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Virtual Classroom, On-site
Customer Service
Eagle's Flight
It is no longer a competitive advantage for you to have great customer service. The pace of your business, the...
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Corporate / Group Training
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Multiple (2)
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On-site
Introduction to Selling the Axiom Way
Axiom Sales Kinetics, LLC
Selling the Axiom Way is a comprehensive methodology built on the fundamental principle that buyers do not want to be...
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Professional Course
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Online
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Self-paced Online
Introduction to Selling the Axiom Way
Axiom Sales Kinetics, LLC
Selling the Axiom Way is a comprehensive methodology built on the fundamental principle that buyers do not want to be...
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Corporate / Group Training
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Online
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Self-paced Online
Overview of the Axiom Approach to Mindful Selling
Axiom Sales Kinetics, LLC
Selling the Axiom Way is a comprehensive methodology built on the fundamental principle that buyers do not want to be...
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Professional Course
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Online
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Self-paced Online
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= Beginner level
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= Intermediate level
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