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Call Center Supervisor Certified (Corporate)
4.9
(17)
Management and Strategy Institute
The call center supervisory role can be challenging, and not everyone has natural leadership skills in this area. This certification...
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Corporate / Group Training
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1 year
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United States of America
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On-site
Engaging Employees in Today’s 8-12 Second World
5.0
(1)
APLS Group
Is Employee Engagement one of your company’s top 5 priorities to ensure recruitment and retention? You’re not alone in focusing...
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Corporate / Group Training
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0.5 days
-
Multiple (2)
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On-site, Virtual Classroom
Playing From Strengths: Tapping Into Natural Talents to Maximize Performance
Wronski Associates
What’s your SUPERPOWER? Of course you have one . . . several in fact! There are some things you are...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Leader, Coach, Mentor - Excelling at Performance Management
Leader Development Institute
Employee performance is based on results. Your ability to get others to achieve results as a leader, having excellent coaching...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Workplace Harassment & Violence
GoldSRD
Workplace harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Building an Inclusive Workplace (Corporate)
Building Blocks Learning Network
Canada is a country of diversity, but many of our workplaces do not reflect this reality. Even when they do,...
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Corporate / Group Training
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North America
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On-site
Leadership Essentials: Reducing Employee Turnover Series (Blended)
Vital Learning
The #1 reason employees leave is the quality of their manager. High employee turnover can have a disastrous impact on...
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Corporate / Group Training
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United States of America
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On-site
Towards Anti-Racism in the Workplace (Corporate)
Building Blocks Learning Network
Canada is built on the traditional land of Indigenous Peoples and much of it remains unceded. Canada is also a...
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Corporate / Group Training
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1 day
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North America
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On-site
Conflict Management
Lausanne Business Solutions
No two people feel, think, or behave identically. When there are differences among us, some degree of conflict is inevitable....
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Corporate / Group Training
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2 days
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Multiple (2)
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On-site, Blended, Virtual Classroom
Conflict; Obstacle or Opportunity
Wronski Associates
Conflict has been described as a dangerous opportunity. When people resolve conflicts quickly and respectfully with a positive attitude, they...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Forget D&I? How to Focus Your IA Function on Real Risks
GoldSRD
Diversity and Inclusion, Environmental, Social, & Governance and other hot topics make it tempting for audit functions to focus on...
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Corporate / Group Training
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2 hours
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United States of America
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On-site
Oral Communication: Managing Difficult Conversations
Wronski Associates
Difficult conversations happen in many workplace interactions. They are the conversations that affect the quality of our service, how we...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Connecting in a Wireless World
5.0
(2)
Exec Comm
Years ago, whenever someone said, “Let’s meet,” we knew that meant a face-to-face conversation. Today, your meetings take place in...
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Corporate / Group Training
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0.5 days
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United States of America
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On-site
Emotional Intelligence: Focus on Diversity & Inclusion
Wronski Associates
For at least the last two decades, organizations across America have implemented programs and strategies designed to create an environment...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
From Campus to Corporate
Exec Comm
Gen Z and Millennials come to the workforce with fresh ideas and diverse perspectives. As they transition from their college...
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Corporate / Group Training
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0.5 days
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United States of America
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On-site
The 5G Connection: Helping a Multigenerational Workforce Thrive
Corporate Education Group
In the history of work, we are in an unprecedented situation where there are five generations fully ensconced in the...
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Corporate / Group Training
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3 hours
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United States of America
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On-site
Inclusive Educators
5.0
(1)
People3
Educators have some of the most challenging jobs in the world. They are often working in under-resourced educational environments and...
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Corporate / Group Training
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Multiple (2)
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Webinar, On-site
Coaching Job Skills (Blended Classroom)
Vital Learning
When coaching an employee, managers often rely on simply telling team members how to do something, and leaving it at...
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Corporate / Group Training
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3 hours
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United States of America
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On-site
Managing and Engaging Millennials in the Workplace | On-site
Accountability Now
Gain insights into the motivations and expectations of millennial employees. This course provides strategies for effectively managing and leveraging the...
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Corporate / Group Training
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4 hours
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United States of America
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On-site
Handling Challenging Personalities in Leadership | On-site
Accountability Now
Develop skills for managing difficult personalities and situations effectively. This course offers guidance on communication, conflict resolution, and maintaining a...
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Corporate / Group Training
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4 hours
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United States of America
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On-site
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