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Building an Inclusive Workplace
5.0
(1)
Building Blocks Learning Network
Canada is a country of diversity, but many of our workplaces do not reflect this reality. Even when they do,...
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Professional Course
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From 325 USD
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Ottawa
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Classroom
Towards Anti-Racism in the Workplace
5.0
(1)
Building Blocks Learning Network
Canada is built on the traditional land of Indigenous Peoples and much of it remains unceded. Canada is also a...
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Professional Course
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1 day
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From 595 USD
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Ottawa
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Classroom
Verbal De-Escalation
5.0
(1)
Building Blocks Learning Network
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
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Professional Course
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From 325 USD
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Ottawa
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Classroom
Planting a Seed for Reconciliation
5.0
(1)
Building Blocks Learning Network
The Truth and Reconciliation Commission (TRC) was an important step in initiating processes of Reconciliation between Indigenous peoples and other...
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Professional Course
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From 325 USD
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Ottawa
-
Classroom
Managing Employee Performance
Building Blocks Learning Network
Inspiring someone to be their best is not an easy task. It requires clear expectations, a facilitating environment, rewards and...
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Professional Course
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1 day
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From 595 USD
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Ottawa
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Classroom
Working with Different Generations
5.0
(1)
Building Blocks Learning Network
While Canada is a nation of diversity, we have much work to do to ensure that in our workplaces everyone...
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Professional Course
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From 325 USD
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Ottawa
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Classroom
Performance Measurement and Evaluation
Building Blocks Learning Network
Pre-reading, research and group work are part of the workshop. Lively discussion will likely fall out of the readings and...
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Professional Course
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2 days
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From 1,095 USD
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Multiple (2)
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Classroom, Virtual Classroom
Unconscious Bias
5.0
(1)
Building Blocks Learning Network
While the spotlight is shining brightly on all of today’s leaders in this time of global social change, each one...
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Professional Course
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1 day
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From 595 USD
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Ottawa
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Classroom
Building Effective Teams
Building Blocks Learning Network
Building high performance and effective teams can be a challenge for today’s leaders, especially given the rapidly changing dynamics of...
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Professional Course
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3 days
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From 325 USD
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Ottawa
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Classroom
Dealing with Difficult Conversations
5.0
(1)
Building Blocks Learning Network
At times, we feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive....
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Professional Course
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2 days
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From 1,095 USD
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Ottawa
-
Classroom
Using Emotional Intelligence in a Call Centre
4.0
(1)
Building Blocks Learning Network
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
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Professional Course
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2 days
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From 1,095 USD
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Multiple (2)
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Classroom, Virtual Classroom
Human Resources Training: HR for the Non-HR Manager
5.0
(1)
Mainstream Corporate Training
In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be...
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Corporate / Group Training
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3 days
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Human Resources Security
GoldSRD
The Human Resource Security discipline is designed to help you examine key controls applied before, during, and after the hiring...
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Corporate / Group Training
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16 hours
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Multiple (2)
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Virtual Classroom, On-site
Human Resource Management
GoldSRD
In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Disability Awareness: Working With People With Disabilities
Mainstream Corporate Training
People with disabilities represent a significant and largely underutilized resource for businesses. Many disabled persons are underemployed or unemployed. As...
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Corporate / Group Training
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2 days
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Orientation Handbook: Getting Employees Off to a Good Start
Mainstream Corporate Training
An effective human resource professional knows that managing employee performance is more than responding to problems, conducting performance reviews, or...
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Corporate / Group Training
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2 days
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Workplace Ergonomics: Injury Prevention Through Ergonomics
Mainstream Corporate Training
The human body is a fragile system, and we put many demands on it every day. Activities like reaching to...
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Corporate / Group Training
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2 days
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Tough Topics: Talking to Employees About Personal Hygiene
Mainstream Corporate Training
As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Hiring for Success -Behavioural Interviewing Techniques
Mainstream Corporate Training
Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person...
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Corporate / Group Training
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2 days
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Multiple (2)
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Self-paced Online, Virtual Classroom, On-site
Emotionally Intelligent Recruitment and Selection Online
Genos International
The Genos emotional intelligence recruitment survey is the best measure of how often a candidate demonstrates emotional intelligence in the...
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Corporate / Group Training
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1 hour
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Multiple (2)
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Virtual Classroom, On-site
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Beginner level
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Intermediate level
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Advanced level
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