Course description
Emotional Intelligence: Focus on Diversity & Inclusion
For at least the last two decades, organizations across America have implemented programs and strategies designed to create an environment where employees recognize and value one another's unique differences and are therefore better able to work with each other as well as serve the diverse communities where our clients live. Our ability to provide positive connections and to remain inoffensive is often dependent on appreciating and respecting these differences. Unfortunately, sometimes our differences are subtle and our reactions to those differences are both unconscious and biased, interfering with even the best-intentioned leadership. The result is the creation of an environment where certain individuals or groups can be treated as unwelcome, invisible, or incapable of performing well.
The good news is that there are tools and competencies that can enable us to mitigate and even eliminate bias. In this program we will explore how developing our emotional intelligence can enable us to value and respect the differences that represent the strengths, experiences, and unique skills of each and every individual. We will learn how to value difference and build relationships that create and sustain a truly inclusive workplace in which every member of the team contributes to the best of his or her ability and receives equitable opportunity and support.
In this session, participants will learn the skill of people agility, or how to approach people with an attitude of openness, curiosity, appreciation and respect. They will also learn proactive tools for building diverse networks, improving cross cultural communication, adapting to cultural value systems when necessary, and leveraging diversity through action learning.
Upcoming start dates
Who should attend?
The program is designed for all levels within an organization. All managers and employees will benefit from this series of short, focused sessions.
Training content
- Networking Skills / Partnership Development
- Facilitation
- Relationship Management
- Self-awareness
Course delivery details
Primary: 2-hours
Alternatives: 90-minutes, ½ day (3.5 hours), full-day (7 hours)
Certification / Credits
- Learn about the anatomy of an emotion and how emotions and thoughts work together to influence behaviors
- Learn the difference between automatic bias decisions and intentional, conscious decisions
- Discover when our automatic processes get in the way of creating a culture of inclusion
- Recognize stereotyping, bias, and how our brain tends to quickly jump to conclusions
- Explore the emotional competency of empathy and how it can help us to value uniqueness
- Discuss the difference between inclusion and assimilation and how to create inclusive culture
- Evaluate your social network and take steps to build a more diverse network if necessary
- Practice Action Learning as a tool that leverages diversity for better problem solving
Why choose Wronski Associates?
Founded in 1984 - Over 35 years of providing innovative and impactful learning and development solutions.
Long lasting client partnerships - Our top ten client relationships average 14 years and our very first client is still a client 36 years later.
Have delivered instructor-led training in 40+ countries on 6 continents, and online solutions in many, many more.
Contact this provider
Wronski Associates
Wronski Associates is the trusted partner for academy-minded companies looking to design and deliver innovative learning experiences that will attract, develop and retain their top talent. They work across all functions but have developed a unique expertise in our ability to...