Course description
Harnessing Emotional Intelligence
Recent studies have revealed that a person’s Emotional Intelligence (EQ) better predicts their job performance than even cognitive intelligence (IQ). Emotional Intelligence (EQ) describes a person’s ability to accurately perceive their own and others' emotions, effectively read and use body language, and manage their own and others’ emotions. A high EQ workforce is a workforce that better understands their colleagues for greater team cohesiveness, more effectively manages their emotions to minimize negative impact on their work performance, and approaches interactions with management, subordinates, clients, and other stakeholders in an emotionally savvy way. Fortunately, EQ can be improved through training and exercise.
This training program addresses the foundations of Emotional Intelligence and how they can be harnessed to better manage ourselves and others to result in improved organizational performance.
Upcoming start dates
Training content
Core Course Skills
- Develop your emotional lexicon.
- Cultivate your awareness of your own emotional states and those of others.
- Become a more active and empathic listener.
- Tune into body language and non-verbal emotional cues.
- Learn how to reinforce or break emotional patterns.
- Identify, check, and manage disruptive emotions and thoughts.
- Harness your EQ to activate your creative drives.
- Apply your EQ skills as a manager to enhance team outcomes.
- Use EQ to effectively manage stress and anger.
Why choose LBS?
38+ years helping individuals and teams achieve breakthrough performance
100% client satisfaction
Team of experts and practitioners in the fields of human behavior and organizational dynamics.
Reviews
Average rating 5
The instructor was clear and explained things well
Hearing the real life stories an situations that applied to what we were learning.
Contact this provider
Lausanne Business Solutions (LBS)
Lausanne Business Solutions (LBS) provides research-based and expert delivered trainings in a variety of strategic employee and leadership development areas. Classes emphasize active-learning and are highly experiential. Our trainings facilitate real behavioral change and deliver increased individual and team performance....
Relatable situations and hearing others' stories, realizing that we all deal with emotions in different ways.