Course description
Emotional Intelligence Workshop
This course will provide participants with the competencies required to improve their Emotional Intelligence. Participants on this interactive course will explore the importance of EI as well as its positive impact at the professional and social levels with an aim to increase the effectiveness of their relationships at work and in life. Participants will also learn how to utilize EI skills around the MSCEIT (Mayer, Salovey, Caruso Emotional Intelligence Test) model by helping them devise a Personal Development Plan to improve in all the required Emotional Intelligence competencies.
This course relies on the use of psychometrics to help participants identify their emotional intelligence abilities. It also features the use of interactive exercises and activities in order to allow participants to develop strategies that will help them improve their competencies in emotional intelligence.
Upcoming start dates
Who should attend?
Who Should Attend
Managers, business professionals and individuals who have decided to learn and develop their emotional intelligence competencies to enhance as well as manage their relationships at work and in life.
Training content
Emotions and reasoning at work: the six principles
- Rule of reason or rule of emotion
- Principle one: emotions are data
- Principle two: emotions should not be ignored
- Principle three: emotions should not be hidden
- Principle four: decisions and emotions
- Principle five: emotions follow logical patterns
- Principle six: emotional universals and specifics
- Case studies and applications
Emotional Intelligence: the ability model
- The full cycle of the ability model and its implications
- The Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
- Perceiving emotions
- Using emotions
- Understanding emotions
- Managing emotions
- Determining your EI score
- Understanding and interpreting your EI score results
- Providing feedback on EI score results
- Implications of EI results at the professional and personal levels
- Tips and recommendations
Understanding your emotional skills
- Reading people: identifying emotions
- The mood meter and its implications in understanding EI
- Plutchik's wheel of emotions
- Getting in the mood: using emotions
- Predicting the emotional future: understanding emotions
- Doing it with feeling: managing emotions
- Measuring emotional skills
- Developing your emotional skills
- Reading people correctly: improving your ability to identify emotions
- Getting in the right mood: improving your ability to use emotions
- Emotional storytelling
- Predicting the emotional future accurately: improving your ability to understand emotions
- Doing it with smart feelings: improving your ability to manage emotions
- Managing anger at work
- Managing anger in life
Applying your emotional skills
- Managing yourself: applying your emotional intelligence skills
- Managing others: applying emotional intelligence skills with others
- Emotional role play
- Building the emotionally intelligent person
- Working around the emotional blueprint
- Building the emotionally intelligent person with the emotional blueprint
- Real life examples and case studies
Certification / Credits
- Discover the impact of emotions on human behavior
- Use the six principles of emotional intelligence in order to enhance relationships with others
- Interpret EI scores and their implications in order to improve interactions with other people
- Identify your EI strengths and weaknesses using the MSCEIT model
- Devise a PDP aimed at developing and improving emotional intelligence
- Apply EI skills in order to maximize personal influence at the professional and social levels
Why choose Convertas?
Founded in 2006
12 Specialized trainers
100% of happy clients
Contact this provider
Convertas Management Consultants
CONVERTAS offers a series of specialized training services across all areas of business, helping employees develop and increase their skills. Our highly qualified trainers through our specifically designed courses and workshops, as well as our innovative training methodology, will provide...