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Verbal De-Escalation (Corporate)
Building Blocks Learning Network
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
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Corporate / Group Training
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North America
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On-site
Towards Anti-Racism in the Workplace (Corporate)
Building Blocks Learning Network
Canada is built on the traditional land of Indigenous Peoples and much of it remains unceded. Canada is also a...
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Corporate / Group Training
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1 day
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North America
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On-site
Building an Inclusive Workplace (Corporate)
Building Blocks Learning Network
Canada is a country of diversity, but many of our workplaces do not reflect this reality. Even when they do,...
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Corporate / Group Training
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North America
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On-site
Improving Team Effectiveness - In House
Procept Associates Ltd.
Think about the first work team you were on. You probably quickly discovered that each person had a unique way...
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Corporate / Group Training
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1 day
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Worldwide
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On-site
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Advanced level
Dealing With Difficult Personalities
Velocity Knowledge
Learn all about difficult personalities—what makes people act that way—and how you can create better outcomes when you need to...
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Corporate / Group Training
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1 day
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United States of America
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On-site
Using Emotional Intelligence in a Call Centre (Corporate)
Building Blocks Learning Network
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
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Corporate / Group Training
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2 days
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North America
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On-site
Dealing with Difficult Conversations (Corporate)
Building Blocks Learning Network
At times, we feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive....
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Corporate / Group Training
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2 days
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North America
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On-site
Productive Conflict
Thought Design
High performing teams know how to leverage “creative abrasion”, which gets people to their best thinking without destroying relationships and...
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Corporate / Group Training
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3 hours
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United States of America
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On-site
Responding to Conflict: Strategies for Improved Communication
4.9
(35)
AMA - American Management Association
Conflict in business is all too familiar—particularly under increased business pressures. Still, most of us lack basic conflict management skills....
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Professional Course
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2 days
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From 2,695 USD
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Multiple (6)
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Virtual Classroom, Classroom
Handling Conflict at Work
Corporate College
Conflict in the workplace is a given; though we may try to avoid it, we cannot escape it. The ability...
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Professional Course
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4 hours
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From 169 USD
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Multiple (3)
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Classroom, Webinar
Conflict Resolution Skills for Leaders
ACHIEVE Centre for Leadership Inc.
Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people...
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Corporate / Group Training
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From 89 CAD
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Multiple (3)
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On-site, Classroom, Webinar, Self-paced Online
Reducing Conflict in a Diverse Workplace
Corporate College
This course creates participant awareness, and the ability to understand conflict and how to build successful outcomes. There are many...
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Professional Course
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4 hours
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From 199 USD
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Multiple (2)
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Webinar, Classroom
Conflict Resolution Skills
ACHIEVE Centre for Leadership Inc.
Unhealthy and poorly managed conflict can have a negative impact on individuals and groups. People who master essential conflict resolution...
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Corporate / Group Training
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From 42 CAD
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Multiple (3)
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On-site, Classroom, Webinar, Self-paced Online
Everything DiSC Productive Conflict
TrainSMART Inc.
Productive Conflict helps participants improve self-awareness around conflict behaviors. Rather than focus on a step-by-step process for conflict resolution, this...
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Corporate / Group Training
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United States of America
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On-site
Mastering Emotional Connection Training and Train-the-Trainer Certification (3-day Workshop)
5.0
(41)
EmC Leaders
Workplace conflict such as anger, stonewalling, and passive-aggressive behavior is frustrating and discouraging. Stress goes up and productivity goes down...
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Professional Course
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3 days
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From 1,495 USD
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Fullerton
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Classroom
Conflict Resolution
TrainSMART Inc.
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and...
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Corporate / Group Training
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1 day
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United States of America
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On-site
Mediation – Facilitating Conflict Resolution
ACHIEVE Centre for Leadership Inc.
Unresolved conflict is time consuming and limits the productivity of everyone involved. Mediation is an essential skill for anyone who...
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Corporate / Group Training
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2 days
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From 199 CAD
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Multiple (3)
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Classroom, On-site, Webinar, Self-paced Online
Conflict Management Training
TrainSMART Inc.
Conflict is often feared and sometimes avoided because many people do not know how to manage the conflict to generate...
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Corporate / Group Training
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Multiple (2)
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Webinar, On-site
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