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Harnessing Harmful Behavior
4.0
(1)
Lighthouse Leadership
Highly interactive, skill-based, and evidence-based learning workshop incorporates all elements of the Knowles Adult Learning Model, including many of the...
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Corporate / Group Training
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4 hours
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From 1,900 USD
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United States of America
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On-site
Difficult Conversations – Strategies for Challenging Discussions
ACHIEVE Centre for Leadership Inc.
Whether sharing bad news with a client, providing corrective action, or talking with a colleague about an uncomfortable issue, difficult...
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Corporate / Group Training
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From 259 CAD
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Multiple (3)
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On-site, Classroom, Webinar
Investigation Skills Training
5.0
(4)
Corporate Coach Group
Certain scenarios in the workplace occur where management must investigate allegations of malpractice. Whether these allegations signify a breach of the...
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Corporate / Group Training
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1 day
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Worldwide
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On-site
Dealing With Difficult People
Mainstream Corporate Training
We can get into a routine where it feels like everyone we speak with is either having a bad day,...
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Corporate / Group Training
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1 day
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
Dealing with Difficult People
ACHIEVE Centre for Leadership Inc.
We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop...
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Corporate / Group Training
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From 42 CAD
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Multiple (3)
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On-site, Classroom, Webinar
Holding Courageous Conversations
Stewart Leadership
Leaders need to deliver tough conversations from time to time – conversations that can be uncomfortable and require courage. These...
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Corporate / Group Training
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3.5 hours
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Multiple (2)
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On-site
Workplace Violence Prevention and Intervention
Vistelar, LLC
This training follows the American National Standard Workplace Violence Prevention and Intervention Standard (ASIS International and Society for Human Resource...
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Corporate / Group Training
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United States of America
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On-site
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
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Corporate / Group Training
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2 days
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
Crisis handling
Virgil Scudder & Associates
With a long history of helping companies and executives manage major crises, Virgil Scudder & Associates has delivered its onsite Crisis Handling...
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Corporate / Group Training
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United States of America
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On-site
Dealing With Difficult People
5.0
(10)
Stitt Feld Handy Group
At this multi-day workshop you will learn techniques to handle difficult conversations and difficult people with confidence, deal with problem...
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Professional Course
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3 days
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From 1,800 USD
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Multiple (2)
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On-site, Webinar
Compassionate Care Connections: Mastering Healthcare Customer Service Excellence
TrainSMART Inc.
Does Your Team Need Help With Transforming Patient Experiences? Let Us Teach Them How To Master the Art of Exceptional...
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Corporate / Group Training
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United States of America
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On-site
Violence Threat Assessment – Planning and Response
ACHIEVE Centre for Leadership Inc.
After a violent incident, it is not uncommon to find that people were aware of clues that violence was being...
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Corporate / Group Training
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Multiple (3)
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On-site
Leading Change Program
Organizational Agility Advisors, LLC
Leading Change is often assumed to be like any project – set goals, develop plans and march on. Unfortunately, to...
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Corporate / Group Training
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From 10,000 USD
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United States of America
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On-site
De-escalating Potentially Violent Situations™
ACHIEVE Centre for Leadership Inc.
For those who work in an environment where there is potential for violence, it is important to develop the skills...
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Corporate / Group Training
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1 day
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From 42 CAD
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Multiple (3)
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On-site, Classroom, Webinar
Principles of Stabilization and Control
Vistelar, LLC
This course covers defensive tactics that go beyond proxemics and basic personal protection. The first level of this course emphasizes...
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Corporate / Group Training
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United States of America
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On-site
Safety Awareness, Proxemics, and Personal Protection
Vistelar, LLC
Surveys indicate that our society is experiencing an overall increase in aggression so knowing how to keep yourself safe is...
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Corporate / Group Training
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United States of America
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On-site
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