Professional Course

Reducing Conflict in a Diverse Workplace

Corporate College, In Warrensville Heights (+1 locations)
4 hours
4 hours
This provider usually responds within 48 hours 👍

Course description

Reducing Conflict in a Diverse Workplace

This course creates participant awareness, and the ability to understand conflict and how to build successful outcomes.

There are many benefits to diversity in the workplace, including creativity among teams and a more expansive set of solutions to problems.

However, cross-cultural misunderstandings may arise when there are differences. One negative effect of cultural diversity in the workplace is the increased tendency of personnel to create interpersonal conflicts. A diverse workplace will contain different opinions, thoughts, beliefs, norms, customs, values and traditions.

Companies that encourage diversity in the workplace, and support education about diversity and inclusion, inspire all of their employees to perform to their highest ability.

This course can also be offered virtually. Please contact Corporate College to learn more.

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Training content

Upon completion of this course, participants will be able to:

  • Understand the importance of diversity and inclusion in the workplace.
  • Address our biases and how they impact our interactions.
  • Recognize the role that diversity plays in team conflict.
  • Mitigate conflict among team members.
  • Leverage EQ to better empathize and communicate with others.
  • Advocate for inclusivity within work teams.


The cost of this training course includes all course materials and a subject matter expert instructor.

Certification / Credits

Upon completion, participants will receive a Certificate of Completion with CEUs.

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Corporate College
4400 Richmond Road
44128 Warrensville Heights Ohio

Corporate College, a Division of Cuyahoga Community College

Founded in 2003, Corporate College offers Northeast Ohio businesses and individuals professional training and development, along with state-of-the-art meeting and conference space at Corporate College East in Warrensville Heights and Corporate College West in Westlake. Whether you are engaged with...

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