Course description
Leadership Development: Managing Conflict
The leadership series focuses on skills and insights that make middle managers confident in their daily priorities to engage with teams, collaborate with a younger, empowered workforce, and rediscover the significant potential within their people when great leadership is delivered.
SGE International coaches will take managers through a leadership learning experience that will inspire and guide those at varying levels to lead a world-class service organization. SGE International provides frontline, middle-manager, and executive learning experiences.
This learning experience is a secondary piece to "Effective Communication," and focuses on different communication styles, how you can adjust to each, listening tips, building relationships, and how to give informal feedback.
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Upcoming start dates
Who should attend?
This learning experience is designed for front line supervisors.
Training content
Participants will learn:
- Various styles of communication and how, as a leader, you should interact with your team
- How you can listen effectively
- How you should appropriately handle conflict
- How you can provide informal feedback using the Informal Feedback Model
- Understand various leadership habits as it applies to effective communication
Why choose SGE International, LLC?
Award-winning training programs
Trusted by global brands across diverse industries
Training available both online and in-classroom
Contact this provider
SGE International
SGE International is the training and communications partner for a myriad of the world’s most recognized service and sales-orientated brands. We specialize in changing the mindset and elevating the habits of your frontline staff, supervisors, and managers. Our award-winning training...