Handling Conflict at WorkCorporate College
Handling Conflict at Work
Conflict in the workplace is a given; though we may try to avoid it, we cannot escape it. The ability to recognize conflict, understand the nature or cause of the conflict and resolve conflict effectively will benefit individuals, teams and the organization as a whole. Developing the skills to handle conflict in the workplace is essential; not only will it increase morale and productivity at work, but will be of value in all areas of life.
*Corporate College is located near Cleveland in Ohio.
Upon completion, participants will be able to:
- Describe workplace conflict.
- Explain how conflict can be beneficial.
- Identify their preferred conflict resolution style.
- Adapt their preferred style to resolve conflict.
- Demonstrate steps to successfully resolve conflict.
Corporate College, a Division of Cuyahoga Community College
Founded in 2003, Corporate College offers Northeast Ohio businesses and individuals professional training and development, along with state-of-the-art meeting and conference space at Corporate College East in Warrensville Heights and Corporate College West in Westlake. Whether you are engaged with...
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