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Handling Conflict at Work

Corporate College
Training overview
Professional Course
4 hours
From 169 USD
Start dates
Online
169 USD
10/13/2020

Brunswick
169 USD
10/13/2020

Warrensville Heights
169 USD
12/8/2020

Westlake
169 USD
2/19/2021

Course description

Handling Conflict at Work

Conflict in the workplace is a given; though we may try to avoid it, we cannot escape it. The ability to recognize conflict, understand the nature or cause of the conflict and resolve conflict effectively will benefit individuals, teams and the organization as a whole. Developing the skills to handle conflict in the workplace is essential; not only will it increase morale and productivity at work, but will be of value in all areas of life.

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COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Training content

Upon completion, participants will be able to:

  • Describe workplace conflict.
  • Explain how conflict can be beneficial.
  • Identify their preferred conflict resolution style.
  • Adapt their preferred style to resolve conflict.
  • Demonstrate steps to successfully resolve conflict.

Costs

The cost of this training course includes all course materials and a subject matter expert instructor

Certification / Credits

Upon completion, participants will receive a Certificate of Competion with CEUs.

This course is part of the Frontline Manager Certificate Program.

About Cuyahoga Community College

Corporate College

Corporate College, a Division of Cuyahoga Community College

Founded in 2003, Corporate College offers Northeast Ohio businesses and individuals professional training and development, along with state-of-the-art meeting and conference space at Corporate College East in Warrensville Heights and Corporate College West in Westlake. Whether you are engaged with...


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Contact info

Corporate College


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www.tri-c.edu


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