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Self-Aware Leader - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Supervising people can be tough, different personalities, motivations, fears, and goals all play into the dynamic that make up the...
Invisible Differences in the Workplace
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
For at least the last two decades, organizations across America have implemented programs and strategies designed to create an environment...
Demystifying Political Savvy - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Workplace politics is a fact of life with some people believing that the ability to act and think politically feels...
Leave It to Beaver Meets Netflix - Bridging the Generation Gap
Wronski Associates
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Corporate / Group Training
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Beginner level
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Multiple (2)
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On-site, Virtual Classroom
The workplace is now a community made up of people from four different generations. To create a community capable of...
Listening: the Heart of Communication
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
"I know you think you know what I said, but I don't think you really understand what I meant." It...
Handling a Challenging Customer
GoldSRD
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Corporate / Group Training
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United States of America
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On-site
Customer service is a necessary position in the job world today. It helps companies give customers what they want and...
Let's Make a Deal: Techniques for Negotiating Win-win Solutions
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Like it or not, you are a negotiator. Everyone negotiates something every day. In our world today, the emphasis on...
How to Get People to Do What You Want Then to Do
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
When we are not getting the results we want out of others, we often experience a tension between accepting people...
Planting a Seed for Reconciliation (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
The Truth and Reconciliation Commission (TRC) was an important step in initiating processes of Reconciliation between Indigenous peoples and other...
Verbal De-Escalation (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
Improving Team Effectiveness - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Think about the first work team you were on. You probably quickly discovered that each person had a unique way...
Building an Inclusive Workplace (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Canada is a country of diversity, but many of our workplaces do not reflect this reality. Even when they do,...
Towards Anti-Racism in the Workplace (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Canada is built on the traditional land of Indigenous Peoples and much of it remains unceded. Canada is also a...
Psychological Safety | In House
Genos International
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Corporate / Group Training
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Multiple (3)
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Virtual Classroom, On-site
This 3-hour program provides participants with practical tools and techniques to enhance psychological safety at work. It’s great for teams...
Dealing With Difficult Personalities
Velocity Knowledge
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Corporate / Group Training
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United States of America
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On-site
Learn all about difficult personalities—what makes people act that way—and how you can create better outcomes when you need to...
Using Emotional Intelligence in a Call Centre (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
Dealing with Difficult Conversations (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
At times, we feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive....
Conflict Resolution Skills for Leaders
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 89 CAD
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Multiple (3)
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On-site, Classroom, Webinar, Self-paced Online
Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people...
Conflict Resolution Skills
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 42 CAD
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Multiple (3)
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On-site, Classroom, Webinar, Self-paced Online
Unhealthy and poorly managed conflict can have a negative impact on individuals and groups. People who master essential conflict resolution...
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