Course description
Oral Communication: Communication Style Differences
At the heart of any business is relationships - between the company and its customers, management and its employees, and among co-workers. People who have achieved success are those who have developed effective relationship skills. Unfortunately, different styles of communication can lead to communication mismatch, misfire, and misunderstanding, and cause unwanted tension, conflict and even resentment. This session presents the key differences in the way people communicate that lead to miscommunication and unproductive conflicts. This program also provides strategies for participants to address these key differences and enhance their working relationships.
Upcoming start dates
Who should attend?
The program is designed for all levels within an organization. All managers and employees will benefit from this series of short, focused sessions.
Training content
- Adaptive Leadership
- Relationship Management
- Professional Communications
Course delivery details
Primary: 2-hours
Alternatives: 90-minutes, ½ day (3.5 hours)
Certification / Credits
- Learn the differences in the way people think, speak, and format their conversation
- Learn how these differences create unintentional conflict, misunderstanding and tension
- Defuse potential conflict situations by understanding these differences
- Learn practical strategies for more effective communication
Why choose Wronski Associates?
Founded in 1984 - Over 35 years of providing innovative and impactful learning and development solutions.
Long lasting client partnerships - Our top ten client relationships average 14 years and our very first client is still a client 36 years later.
Have delivered instructor-led training in 40+ countries on 6 continents, and online solutions in many, many more.
Contact this provider
Wronski Associates
Wronski Associates is the trusted partner for academy-minded companies looking to design and deliver innovative learning experiences that will attract, develop and retain their top talent. They work across all functions but have developed a unique expertise in our ability to...