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Conflict Management Workshop

AMA - American Management Association
Training overview
1 day
1,245 USD
Classroom / Public
Next start date: 2/7/2020 - Arlington
Start dates
1,245 USD
New York City
1,245 USD
1,245 USD
San Francisco
1,245 USD
Professional training from AMA

Course description

Conflict Management Workshop

Do you have the self-awareness, solid communication skills, and motivation to resolve uncomfortable situations?

Those who embrace conflict can build understanding and better relationships—and experience greater personal and professional success. But managing conflict is not easy. In this workshop, you'll discover your own emotional triggers and learn how to manage difficult encounters with diplomacy, tact, and credibility.

Who should attend?

Professionals and managers who want to enhance their ability to deal with conflict situations productively.

Training Content

This training course will cover:

• Getting a handle on and gaining insights into your conflict management style through self-assessment (TKI®)
• Role playing to practice techniques and new skills in a safe environment
• Sharing of best practices for approaching conflict management
• Transferring your learning back to your work environment using job aids and other resources


The course is priced as follows: $1245 - Non-members
$1095 - AMA members
$1037 - GSA price

About AMA

2019 leadership

About American Management Association International

For over 90 years, American Management Association International (AMA) has been a world leader in professional development. AMA supports the goals of individuals, organizations, and government agencies with a complete range of corporate talent transformation solutions, including public open-enrollment seminars...

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Contact info

AMA - American Management Association


Average rating 4.5

Based on 72 reviews

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Katie Y.
Eashma B.
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