Course description
Developing Effective Business Conversation Skills
Are your spoken messages organized and coherent or rambling and unfocused? Do you put off business conversations or are you able to work through issues with confidence and empathy? Do you know when to talk, when to listen and when to ask questions? Improve your business conversation skills with this seminar on effective business communication.
Enhancing and expanding your conversation skills can help you create buy-in for your ideas, make better-informed decisions and obtain committed action from others. After assessing your present communication style, you'll practice shaping engaging, clear and effective business conversations through real-world scenarios. Each interactive exercise is designed to help you build conversational bridges at work, get your point across and steer discussions in the right direction.
How You Will Benefit
- Express your ideas completely and succinctly to build rapport
- Leverage conversational dynamics to get results
- Avoid leaving others in “mind-reader” mode
- Use effective business conversation as a coaching and performance tool
- Come out a winner in any business conversation
Upcoming start dates
Costs
Course price for:
- Non Members: $2495
- AMA Members: $2245
Certification / Credits
CEU: 1.2, CPE: 14
Reviews
Average rating 4.9
Exercises were helpful. I wished this is in person classroom style.
Great course but the material could have been organized better at times.
American Management Association Company Info
The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...
This seminar was actually very beneficial to the goal that was looking at achieving. Yvonne's experience and professionalism was very impressive