Professional Course
4.8 (898 Reviews)

Successfully Managing People

AMA - American Management Association, Online (+10 locations)
Length
2 days
Price
2,795 USD
Next course start
24 June, 2024 (+27 start dates)
Delivery
Classroom, Virtual Classroom
Length
2 days
Price
2,795 USD
Next course start
24 June, 2024 (+27 start dates)
Delivery
Classroom, Virtual Classroom
From 2,795 USD / person

Course description

AMA - American Management Association

Successfully Managing People

Are you ready todevelop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation.

You will learn how to:

  • Motivate every member of your team—even if they don’t share your values
  • Use positive and corrective feedback to turn problem employees around and maximize productivity
  • Apply the most relevant conflict resolution style to eliminate friction

You will also get:

  • Practice adapting your style using case studies
  • Personal feedback from the instructor and peers
  • Pre- and post-seminar assessments
  • Tune-up materials to review what you’ve learned after the event
  • And additional resources to maximize your training goals

How You Will Benefit

  • Master challenging situations with proven tools and techniques
  • Communicate with authenticity, clarity and precision
  • Flex your management and personal style for impactful work relationships
  • Tailor your approach to motivate and empower different types of people
  • Apply ethical leadership and set ethical standards throughout your work group
  • Recognize the role of values in managing and influencing people
  • Apply the principles of emotional intelligence to elevate you to a new level of effectiveness

Upcoming start dates

Choose between 27 start dates

24 June, 2024

  • Virtual Classroom
  • Online

25 June, 2024

  • Classroom
  • New York City

8 July, 2024

  • Virtual Classroom
  • Online

15 July, 2024

  • Classroom
  • Arlington

22 July, 2024

  • Virtual Classroom
  • Online

25 July, 2024

  • Classroom
  • Dallas

8 August, 2024

  • Virtual Classroom
  • Online

15 August, 2024

  • Classroom
  • San Francisco

19 August, 2024

  • Classroom
  • Lake Buena Vista

19 August, 2024

  • Virtual Classroom
  • Online

5 September, 2024

  • Classroom
  • Chicago

5 September, 2024

  • Virtual Classroom
  • Online

12 September, 2024

  • Classroom
  • New York City

17 September, 2024

  • Virtual Classroom
  • Online

30 September, 2024

  • Classroom
  • Houston

8 October, 2024

  • Virtual Classroom
  • Online

24 October, 2024

  • Classroom
  • St Pete Beach

24 October, 2024

  • Virtual Classroom
  • Online

7 November, 2024

  • Classroom
  • Atlanta

7 November, 2024

  • Virtual Classroom
  • Online

14 November, 2024

  • Classroom
  • Arlington

18 November, 2024

  • Virtual Classroom
  • Online

25 November, 2024

  • Classroom
  • New York City

5 December, 2024

  • Classroom
  • Anaheim

5 December, 2024

  • Virtual Classroom
  • Online

16 December, 2024

  • Classroom
  • Chicago

16 December, 2024

  • Virtual Classroom
  • Online

Who should attend?

Managers and individuals with management responsibilities whose success depends on managing people successfully through clear communication, a cooperative attitude, and commitment to shared goals.

Training content

Learning Objectives

  • Appreciate How the Role of Manager Has Changed in Today’s Organizations
  • Recognize the Role of Values in Managing People
  • Describe the Importance of Ethical Leadership
  • Identify How Your Organization’s and Workgroup’s Culture Shapes the Behavior of the People You Work With
  • Assess Your Management and Personal Style and Adjust It to Different Situations
  • Adopt the Approach Needed to Motivate Different Types of People
  • Communicate Effectively with Those You Manage
  • Apply the Principles of Emotional Intelligence to Achieve Greater Effectiveness
  • Use Feedback to Improve Performance and Manage Difficult Employees

Being a Manager in Today’s Organization

  • Recognize How Economic and Social Trends Have Changed the Manager’s Role
  • Define “Successfully Managing People”
  • Discuss and Illustrate Specific Challenges You Face When Motivating Others in Today’s Organization

Organizational Culture and Ethical Leadership

  • Define “Values” and Recognize Their Source
  • Identify Ways in Which Values Impact Work Life and Productivity
  • Identify the Values Conflicts in Yourself, in Others, and in the Organization
  • Recognize How Values Inform an Organization’s Culture
  • Define “Ethics” and Recognize the Manager’s Role in Setting Ethical Standards for Employees

Personal Styles: DiSC®

  • Determine Your Own Personal Profile (DiSC® Profile)
  • Gain Insight in to the Strengths and Limitations of Your DiSC® Profile
  • Use Behavioral Cues to Determine Others’ Personal Styles
  • Gain Insight into How to More Effectively Work with Other Personal Styles

Motivating Those You Manage

  • Define “Motivation” and Identify the Important Factors in Motivation and Employee Engagement
  • Understand Pre-Movitators, Demotivators, and Motivators
  • Differentiate Between Motivation and Engagement
  • Tailor Your Motivational Efforts to Individuals and Situations
  • Employ Motivational Strategies to Delegate for Engagement

Delegation

  • Identify the Different Delegation Styles, and Recognize How and When to Use the Guidelines
  • Evaluate Employees and Situations, and Determine the Appropriate Delegation Style
  • Appreciate the Importance of Openness to Trying New Delegation Styles with Employees, as Appropriate

Communication Skills for Managers

  • Use Positive Feedback to Improve Employee Commitment and Strengthen the Team
  • Effectively Deliver Corrective Feedback
  • Deal with Difficult Employees

Emotional Intelligence

  • Define “Emotional Intelligence”
  • Describe the Competencies of Emotional Intelligence
  • Develop a Strategy for Improving Your Emotional Intelligence
  • Manage and Adapt the Emotional Behaviors You Exhibit That Impact Your Leadership and the Team Environment
  • Integrate Empathy to Promote Strong Relationships

Costs

Course price for:

  • Non Members: $2795
  • AMA Members: $2495

Certification / Credits

CEU: 1.2, PDU: 12, CPE: 14

Reviews

Average rating 4.8

Based on 898 reviews.
Reviews are published according to our review policy..
Write a review!
5/5
Jessica R.
21 Nov 2022
Eye opener

My instructor was amazing. I cannot believe how much I learned in just 2 days!!! She really opened my eyes and gave me an entirely new perspective on management, not to mention ...

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5/5
Christopher V.
21 Aug 2022
Impacted how I now manage

I really enjoyed this training. I feel like I was able to take away several items that can be used to make an impact in the way I manage people. The trainer was also excellent.

5/5
Jesse W.
09 Aug 2022
Great advice

The course was well-organized, well-paced, and loaded with practical ideas and advice that will enhance any leader's ability to connect with their team to generate superior resu...

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AMA - American Management Association

American Management Association Company Info

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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