Management Skills for New Supervisors

Training overview

Professional Course

2 days

From	2,345 USD

AMA - American Management Association

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Start dates

Online

2,345 USD

4/29/2021

Chicago

2,345 USD

4/22/2021

New York City

2,345 USD

4/26/2021

San Francisco

2,345 USD

4/29/2021

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Course description

Management Skills for New Supervisors

Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss, and senior management who all have different interests and viewpoints.

This seminar will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy supervisors use to plan, organize, communicate and monitor will become part of your toolkit to effectively manage everyday interactions with greater ease. You will learn to leverage both your hard skills and your people skills to meet your new challenges with increased confidence, respect and power.

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Who should attend?

New supervisors with fewer than five years of supervisory experience, and process and production supervisors who want the benefit of basic management skills training.

Training content

Lesson One

Adopting a Management Role and Creating a Motivational Environment for Performance

Expectations
Functions of Management
Role of Manager in Context
Supervisory Styles
Manager’s Role in Motivating
Common Motivators at Work
Techniques for Motivating Others
Feedback and Delegation as Motivators
Next Lesson Preparation

Lesson Two

Becoming a Great Communicator and Coaching for Development and Performance

Listening Skills Assignment Review
Questioning Skills
Nonverbal Communication
Communication Methods
Constructive Communication
Coaching for Performance
Coaching Skills
Next Lesson Preparation

Lesson Three

Conducting Valuable Performance Appraisals and Managing Workforce Challenges

Effective Performance Appraisals
Keeping Records
Conducting Performance Appraisals
Diversity in the Workplace
Supervisory Challenges
Next Lesson Preparation

Lesson Four

Making the Best Use of Time and Continued Growth

Effective Time Management Techniques
Using the Priority Matrix
Time Wasters
Making the Best Use of Meetings
Managing Stress as a Supervisor
Action Planning for Ongoing Development

Costs

The course is priced as follows: $2345 - Non-members
$2095 - AMA members
$1984 - GSA price

Certification / Credits

Know your role as a supervisor
Understand diversity and individual differences
Recognize legal responsibilities as a supervisor
Manage an ethical workplace. Handle difficult conversations.
Use effective communication skills of active listening and questioning
Create a motivational environment using feedback and reinforcement to guide and motivate behavior
Increase performance through coaching
Use delegation as a tool to motivate and develop people
Create a plan for your own continuing growth and development

About AMA

About American Management Association International

For over 90 years, American Management Association International (AMA) has been a world leader in professional development. AMA supports the goals of individuals, organizations, and government agencies with a complete range of corporate talent transformation solutions, including public open-enrollment seminars...

Contact info

AMA - American Management Association

http://www.amanet.org

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Management Skills for New Supervisors

Management Skills for New Supervisors

Course description

Management Skills for New Supervisors

Who should attend?

Training content

Lesson One

Adopting a Management Role and Creating a Motivational Environment for Performance

Lesson Two

Becoming a Great Communicator and Coaching for Development and Performance

Lesson Three

Conducting Valuable Performance Appraisals and Managing Workforce Challenges

Lesson Four

Making the Best Use of Time and Continued Growth

Costs

Certification / Credits

About AMA

About American Management Association International

Contact info

AMA - American Management Association

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