Management Skills for New Supervisors
AMA - American Management AssociationFrom | 2,345 USD |
Management Skills for New Supervisors
All available course dates

Course description
Management Skills for New Supervisors
Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss, and senior management who all have different interests and viewpoints.
This seminar will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy supervisors use to plan, organize, communicate and monitor will become part of your toolkit to effectively manage everyday interactions with greater ease. You will learn to leverage both your hard skills and your people skills to meet your new challenges with increased confidence, respect and power.
Who should attend?
New supervisors with fewer than five years of supervisory experience, and process and production supervisors who want the benefit of basic management skills training.
Training content
Lesson One
Adopting a Management Role and Creating a Motivational Environment for Performance
- Expectations
- Functions of Management
- Role of Manager in Context
- Supervisory Styles
- Manager’s Role in Motivating
- Common Motivators at Work
- Techniques for Motivating Others
- Feedback and Delegation as Motivators
- Next Lesson Preparation
Lesson Two
Becoming a Great Communicator and Coaching for Development and Performance
- Listening Skills Assignment Review
- Questioning Skills
- Nonverbal Communication
- Communication Methods
- Constructive Communication
- Coaching for Performance
- Coaching Skills
- Next Lesson Preparation
Lesson Three
Conducting Valuable Performance Appraisals and Managing Workforce Challenges
- Effective Performance Appraisals
- Keeping Records
- Conducting Performance Appraisals
- Diversity in the Workplace
- Supervisory Challenges
- Next Lesson Preparation
Lesson Four
Making the Best Use of Time and Continued Growth
- Effective Time Management Techniques
- Using the Priority Matrix
- Time Wasters
- Making the Best Use of Meetings
- Managing Stress as a Supervisor
- Action Planning for Ongoing Development
Costs
The course is priced as follows: $2345 - Non-members
$2095 - AMA members
$1984 - GSA price
Certification / Credits
- Know your role as a supervisor
- Understand diversity and individual differences
- Recognize legal responsibilities as a supervisor
- Manage an ethical workplace. Handle difficult conversations.
- Use effective communication skills of active listening and questioning
- Create a motivational environment using feedback and reinforcement to guide and motivate behavior
- Increase performance through coaching
- Use delegation as a tool to motivate and develop people
- Create a plan for your own continuing growth and development
About AMA

About American Management Association International
For over 90 years, American Management Association International (AMA) has been a world leader in professional development. AMA supports the goals of individuals, organizations, and government agencies with a complete range of corporate talent transformation solutions, including public open-enrollment seminars...
Contact info
AMA - American Management Association
Need help with your search?
findcourses.com offers a free consultancy service to help compare training for you and your team