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Customer Service Excellence for Commercial Business Clients - Role Playing for Business Managers
BEVA Global Management Inc. / BEVA Learning Institute
|
Professional Course
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Multiple (3)
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From 999 CAD
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Online
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Virtual Classroom
Welcome to our "Customer Service Excellence for Commercial Business" course for business managers, a dynamic and interactive learning experience designed to...
How to Deliver Exceptional Customer Service
Pryor Learning
|
Professional Course
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From 199 USD
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Online
-
Virtual Classroom
Today, keynote speakers are all focusing on the importance of customer service and satisfaction as the critical components of a...
How to Resolve Customer Complaints on the Spot
Pryor Learning
|
Professional Course
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From 199 USD
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Multiple (2)
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Classroom, Webinar
Today, people have an ever-increasing number of choices when deciding where and with whom to do business. Customers are more...
Customer Service Skills - Experience™ Digital Learning
ASLAN Training & Development
|
Professional Course
5.0
(2)
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From 79 USD
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Online
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Self-paced Online
The Experience (XP for short) digital learning program is designed for customer service reps that influence the customer experience most....
Exceptional Customer Service
BEVA Global Management Inc. / BEVA Learning Institute
|
Corporate / Group Training
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11/15/2024
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From 399 CAD
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Online
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Virtual Classroom
This BEVA course will raise awareness of the importance of customer service (internal and external clients), identify behaviours and work...
Customer Service
BEVA Global Management Inc. / BEVA Learning Institute
|
Corporate / Group Training
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10/22/2024
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From 370 USD
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Online
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Virtual Classroom
Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines...
Delivering Seamless Internal Customer Service
Proven Training Solutions
|
Corporate / Group Training
5.0
(45)
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Multiple (2)
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On-site, Webinar, Virtual Classroom
Treat and talk with co-workers like they're customers - what a novel concept! Improve communication & collaboration. The Delivering Seamless...
How to Lead a Customer Service Team
Pryor Learning
|
Professional Course
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From 199 USD
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Online
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Webinar
In today's world of social media, customer service teams are a critical element to the success or failure of your...
Customer Service: Elements for Success
Addison Solutions Academy
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Corporate / Group Training
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Online
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Virtual Classroom
Customer service refers to providing high-quality care to customers to fulfill their requirements and develop solid relationships with them. This...
Customer Support *NEW*
BEVA Global Management Inc. / BEVA Learning Institute
|
Corporate / Group Training
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10/10/2024
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From 499 CAD
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Online
-
Virtual Classroom
Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how...
Handling Difficult & Demanding Customers
Proven Training Solutions
|
Corporate / Group Training
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Multiple (2)
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On-site, Webinar, Virtual Classroom
When the difficult or demanding customer is IN CONTROL, we are OUT OF CONTROL. Learn to manage the situation. One...
Prompt Engineering in Customer Service
Ventara.ai
|
Corporate / Group Training
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From 397 GBP
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Online
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Virtual Classroom
This course explores the application of prompt engineering in enhancing customer service operations. Participants will learn to design prompts that...
Creating Effective Prompts for Customer Service Bots
Ventara.ai
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Corporate / Group Training
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From 397 GBP
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Online
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Virtual Classroom
This course focuses on crafting effective prompts for customer service bots, ensuring they provide accurate and helpful responses. Participants will...
Delivering Exceptional Customer Service
Wronski Associates
|
Corporate / Group Training
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Online
-
Virtual Classroom
This course provides a review of the importance and benefits of providing exceptional customer service. Participants will identify their external...
Commitment to Extraordinary Service
Infopro Learning
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Corporate / Group Training
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Multiple (2)
-
Virtual Classroom, On-site
The Commitment to Extraordinary Service training program aims to cultivate a customer-centric approach by focusing on the mindset and abilities...
Leveraging AI for Customer Service Excellence
Ventara.ai
|
Corporate / Group Training
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From 397 GBP
-
Online
-
Virtual Classroom
This course focuses on using AI to elevate customer service, offering practical insights into implementing AI-driven tools like chatbots and...
Customer Service Upsell/Cross Selling Skills - Experience+™
ASLAN Training & Development
|
Corporate / Group Training
5.0
(3)
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Multiple (2)
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Virtual Classroom, On-site
How to Offer The Best Customer Service and Make Sales at the same time. A high percentage of customer service...
Customer Service Excellence Suite
Chart Learning Solutions
|
Professional Course
4.9
(14)
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Online
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Self-paced Online
Chart Learning Solutions’ Customer Service Excellence Suite is a collection of their sixteen courses in customer service. Service Cycle-Management courses...
Customer Relations and Awesome Service
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The key ingredient to all effective customer relations is the self-esteem and enthusiasm of the giver of service to the...
Critical Service and Sales™ Skills
Janek Performance Group
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Corporate / Group Training
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Multiple (3)
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Virtual Classroom, On-site
Best-in-class companies place critical importance on providing an effective customer experience. Every customer interaction should matter; contributing to an overall company...
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