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Call Center Associate Certified
4.9
(42)
Management and Strategy Institute
Call centers have become integral to the operations of countless companies across various industries. They serve as centralized hubs for...
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Professional Course
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1 year
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From 100 USD
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Online
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Self-paced Online
Customer Service Essentials Virtually Facilitated Workshop
TrainSMART Inc.
By the time a consumer reaches a live customer service rep, their patience has often been tested. Between longer wait...
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Corporate / Group Training
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0.5 hours
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Online
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Virtual Classroom
A Manager's Guide to Superior Customer Service
Project Management Experts, LLC
This course explores the art and science of developing a superior customer experience. Customers are vital to any organization and...
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Professional Course
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3 hours
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From 79 USD
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Online
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Self-paced Online
Customer Service Excellence: How to Win and Keep Customers
4.8
(9)
AMA - American Management Association
Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business...
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Professional Course
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From 2,295 USD
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Online
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Virtual Classroom
Customer Service Manager Training
AMA - American Management Association
By applying the concepts in these learning assets, any manager of a customer service team can build and sustain an...
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Professional Course
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4 hours
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From 249 USD
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Online
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Self-paced Online
WOW! Customer Service That Makes Them Smile
Leader Development Institute
Whether you realize it or not, each and every one of us serves customers. Maybe you're on the front line...
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Professional Course
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1 day
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From 169 USD
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Online
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Virtual Classroom
Frontline Customer Service Representative Training
AMA - American Management Association
Customer service professionals who interact with customers on a daily basis need the right skills and mindset to do so...
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Professional Course
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4 hours
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From 249 USD
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Online
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Self-paced Online
Call Center Customer Service Training
TrainSMART Inc.
If you have an inbound, outbound, or bi-directional call center, then you know how hard it is to develop the...
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Corporate / Group Training
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1 day
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Multiple (2)
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Virtual Classroom, On-site
Customer Services Level 3
Online Courses Learning
From secretary to upper management, the chances are that all members of your staff will come into contact with customers...
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Professional Course
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From 90 USD
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Online
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Self-paced Online
Face to Face Customer Service
Online Courses Learning
Phone and web based client assistance is presently the standard, however Vis-à-vis client care is as yet a vital ability...
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Professional Course
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From 90 USD
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Online
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Self-paced Online
Quality Service
Project Management Experts, LLC
Service representatives often act as the "face" of their organizations and play a critical role in delivering the best experience...
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Professional Course
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6 hours
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From 100 USD
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Online
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Self-paced Online
Customer Service Skills - Experience™ Digital Learning
5.0
(2)
ASLAN Training & Development
The Experience (XP for short) digital learning program is designed for customer service reps that influence the customer experience most....
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Professional Course
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2 hours
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From 79 USD
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Online
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Self-paced Online
Critical Elements of Customer Service
Mainstream Corporate Training
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
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Corporate / Group Training
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2 days
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Customer Service Excellence Training
TrainSMART Inc.
Your customer service team needs customer service excellence training from TrainSMART! What does it take to earn business and retain...
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
Call Center Customer Service Training
TrainSMART Inc.
In the world of high-end customer service, there is no issue that a customer brings that is not addressed. Regardless...
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
Delivering Seamless Internal Customer Service
5.0
(45)
Proven Training Solutions
Treat and talk with co-workers like they're customers - what a novel concept! Improve communication & collaboration. The Delivering Seamless...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Webinar, Virtual Classroom
Customer Service Training
TrainSMART Inc.
This dynamic, hands-on, and practical workshop will help your organization impact the bottom line with improved customer service skills. Delight...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site
How to Generate Loyalty Through the Customer Experience in the Service
edX
Customer service is a concept that is currently also recognized as Customer Experience Management, and that is gaining more and...
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Professional Course
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6 weeks
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From 49 USD
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Online
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Virtual Classroom
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Beginner level
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