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Call Center Associate Certified
Management and Strategy Institute
|
Professional Course
4.9
(42)
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From 100 USD
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Online
-
Self-paced Online
Call centers have become integral to the operations of countless companies across various industries. They serve as centralized hubs for...
Customer Service Excellence: How to Win and Keep Customers
AMA - American Management Association
|
Professional Course
4.8
(9)
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Multiple (2)
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From 2,445 USD
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Online
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Virtual Classroom
Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business...
Customer Service Manager Training
AMA - American Management Association
|
Professional Course
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From 249 USD
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Online
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Self-paced Online
By applying the concepts in these learning assets, any manager of a customer service team can build and sustain an...
How to Deliver Exceptional Customer Service
Pryor Learning
|
Professional Course
-
Multiple (15)
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From 199 USD
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Online
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Virtual Classroom
Today, keynote speakers are all focusing on the importance of customer service and satisfaction as the critical components of a...
Frontline Customer Service Representative Training
AMA - American Management Association
|
Professional Course
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From 249 USD
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Online
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Self-paced Online
Customer service professionals who interact with customers on a daily basis need the right skills and mindset to do so...
How to Resolve Customer Complaints on the Spot
Pryor Learning
|
Professional Course
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From 199 USD
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Multiple (2)
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Classroom, Webinar
Today, people have an ever-increasing number of choices when deciding where and with whom to do business. Customers are more...
Delivering Seamless Internal Customer Service
Proven Training Solutions
|
Corporate / Group Training
5.0
(45)
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Multiple (2)
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On-site, Webinar, Virtual Classroom
Treat and talk with co-workers like they're customers - what a novel concept! Improve communication & collaboration. The Delivering Seamless...
How to Lead a Customer Service Team
Pryor Learning
|
Professional Course
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6/17/2025
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From 199 USD
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Online
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Webinar
In today's world of social media, customer service teams are a critical element to the success or failure of your...
Handling Difficult & Demanding Customers
Proven Training Solutions
|
Corporate / Group Training
-
Multiple (2)
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On-site, Webinar, Virtual Classroom
When the difficult or demanding customer is IN CONTROL, we are OUT OF CONTROL. Learn to manage the situation. One...
Prompt Engineering in Customer Service
Ventara.ai
|
Corporate / Group Training
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From 397 GBP
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Online
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Virtual Classroom
This course explores the application of prompt engineering in enhancing customer service operations. Participants will learn to design prompts that...
Creating Effective Prompts for Customer Service Bots
Ventara.ai
|
Corporate / Group Training
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From 397 GBP
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Online
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Virtual Classroom
This course focuses on crafting effective prompts for customer service bots, ensuring they provide accurate and helpful responses. Participants will...
Delivering Exceptional Customer Service
Wronski Associates
|
Corporate / Group Training
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Online
-
Virtual Classroom
This course provides a review of the importance and benefits of providing exceptional customer service. Participants will identify their external...
Leveraging AI for Customer Service Excellence
Ventara.ai
|
Corporate / Group Training
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From 397 GBP
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Online
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Virtual Classroom
This course focuses on using AI to elevate customer service, offering practical insights into implementing AI-driven tools like chatbots and...
Customer Relations and Awesome Service
Wronski Associates
|
Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The key ingredient to all effective customer relations is the self-esteem and enthusiasm of the giver of service to the...
Critical Service and Sales™ Skills
Janek Performance Group
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Corporate / Group Training
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Multiple (3)
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Virtual Classroom, On-site
Best-in-class companies place critical importance on providing an effective customer experience. Every customer interaction should matter; contributing to an overall company...
Customer Service Excellence Suite
Chart Learning Solutions
|
Professional Course
4.9
(14)
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Online
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Self-paced Online
Chart Learning Solutions’ Customer Service Excellence Suite is a collection of their sixteen courses in customer service. Service Cycle-Management courses...
Customer Service: The Basics
GoldSRD
|
Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines...
Effective Techniques for Dealing with Difficult Customers
Pryor Learning
|
Professional Course
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From 199 USD
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Online
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Webinar
Dealing with customers and handling their complaints is stressful — and risky — business! When customers are confrontational, over demanding...
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