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Call Center Associate Certified
Management and Strategy Institute
|
Professional Course
4.9
(42)
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From 100 USD
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Online
-
Self-paced Online
Call centers have become integral to the operations of countless companies across various industries. They serve as centralized hubs for...
Customer Service Excellence: How to Win and Keep Customers
AMA - American Management Association
|
Professional Course
4.8
(9)
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Multiple (3)
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From 2,295 USD
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Online
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Virtual Classroom
Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business...
How to Deliver Exceptional Customer Service
Pryor Learning
|
Professional Course
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Multiple (18)
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From 199 USD
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Online
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Virtual Classroom
Today, keynote speakers are all focusing on the importance of customer service and satisfaction as the critical components of a...
Customer Service Manager Training
AMA - American Management Association
|
Professional Course
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From 249 USD
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Online
-
Self-paced Online
By applying the concepts in these learning assets, any manager of a customer service team can build and sustain an...
Frontline Customer Service Representative Training
AMA - American Management Association
|
Professional Course
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From 249 USD
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Online
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Self-paced Online
Customer service professionals who interact with customers on a daily basis need the right skills and mindset to do so...
How to Resolve Customer Complaints on the Spot
Pryor Learning
|
Professional Course
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From 199 USD
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Multiple (2)
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Classroom, Webinar
Today, people have an ever-increasing number of choices when deciding where and with whom to do business. Customers are more...
Customer Service Skills - Experience™ Digital Learning
ASLAN Training & Development
|
Professional Course
5.0
(2)
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From 79 USD
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Online
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Self-paced Online
The Experience (XP for short) digital learning program is designed for customer service reps that influence the customer experience most....
Exceptional Customer Service
BEVA Global Management Inc. / BEVA Learning Institute
|
Corporate / Group Training
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From 499 CAD
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Online
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Virtual Classroom
This BEVA course will raise awareness of the importance of customer service (internal and external clients), identify behaviours and work...
Delivering Seamless Internal Customer Service
Proven Training Solutions
|
Corporate / Group Training
5.0
(45)
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Multiple (2)
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On-site, Webinar, Virtual Classroom
Treat and talk with co-workers like they're customers - what a novel concept! Improve communication & collaboration. The Delivering Seamless...
Customer Service
BEVA Global Management Inc. / BEVA Learning Institute
|
Corporate / Group Training
-
Multiple (4)
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From 365 USD
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Online
-
Virtual Classroom
Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines...
How to Lead a Customer Service Team
Pryor Learning
|
Professional Course
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From 199 USD
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Online
-
Webinar
In today's world of social media, customer service teams are a critical element to the success or failure of your...
Customer Service: Elements for Success
Addison Solutions Academy
|
Corporate / Group Training
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Online
-
Virtual Classroom
Customer service refers to providing high-quality care to customers to fulfill their requirements and develop solid relationships with them. This...
Handling Difficult & Demanding Customers
Proven Training Solutions
|
Corporate / Group Training
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Multiple (2)
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On-site, Webinar, Virtual Classroom
When the difficult or demanding customer is IN CONTROL, we are OUT OF CONTROL. Learn to manage the situation. One...
Customer Support *NEW*
BEVA Global Management Inc. / BEVA Learning Institute
|
Corporate / Group Training
-
Multiple (3)
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From 499 CAD
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Online
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Virtual Classroom
Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how...
Prompt Engineering in Customer Service
Ventara.ai
|
Corporate / Group Training
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From 397 GBP
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Online
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Virtual Classroom
This course explores the application of prompt engineering in enhancing customer service operations. Participants will learn to design prompts that...
WOW! Customer Service That Makes Them Smile
Leader Development Institute
|
Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Whether you realize it or not, each and every one of us serves customers. Maybe you're on the front line...
Creating Effective Prompts for Customer Service Bots
Ventara.ai
|
Corporate / Group Training
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From 397 GBP
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Online
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Virtual Classroom
This course focuses on crafting effective prompts for customer service bots, ensuring they provide accurate and helpful responses. Participants will...
Delivering Exceptional Customer Service
Wronski Associates
|
Corporate / Group Training
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Online
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Virtual Classroom
This course provides a review of the importance and benefits of providing exceptional customer service. Participants will identify their external...
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