Corporate / Group Training

Exceptional Customer Service

Length
6 hours
Price
599 CAD
Next course start
6 March, 2024 See details
Delivery
Virtual Classroom
Length
6 hours
Price
599 CAD
Next course start
6 March, 2024 See details
Delivery
Virtual Classroom
This provider usually responds within 48 hours 👍

Course description

This BEVA workshop will raise awareness of the importance of customer service (internal and external clients), identify behaviours and work methods that allow for better service delivery, learning how to handle sensitive situations and practice the basic skills and techniques to effectively listen and communicate effectively with the client.

Upcoming start dates

1 start date available

6 March, 2024

  • Virtual Classroom
  • Online
  • English

Who should attend?

People who deals with internal and external clients.

Training content

BEVA offers the following course content:

  • Raise awareness of the importance of customer service (internal and external clients)
  • Identify behaviours and work methods that allow for better service delivery
  • Learning how to handle sensitive situations
  • Practice the basic skills and techniques to effectively listen and communicate effectively with the client

Course delivery details

Virtual classroom led by an instructor.

Costs

$599 CAD

Certification / Credits

The learner will receive a "BEVA Learning Institute Certificate of Achievement" for completing the workshop/course recognized by Government, Academia and Industry.

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BEVA Global Management Inc. / BEVA Learning Institute
130 Slater Street, Unit #500
K1P 6E2 Ottawa Ontario

BEVA Global Management Inc. / BEVA Learning Institute

BEVA Learning Institute is the training department for BEVA Global Management Inc. We provide corporate professional training to medium and large companies in English and French in most industries as well as government. We are the premier choice when it...

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