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Customer Service Excellence Suite
Recommended
Chart Learning Solutions
Chart Learning Solutions’ Customer Service Excellence Suite is a collection of their sixteen courses in customer service. Service Cycle-Management courses...
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Professional Course
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80 hours
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Online
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E-learning
Listening to Customers
Recommended
Chart Learning Solutions
We listen more than 80% during a day. As important as it is though, listening is also vastly misunderstood. Many...
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Professional Course
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10 hours
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Online
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E-learning
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Intermediate level
Customer Service Excellence: How to Win and Keep Customers
AMA - American Management Association
Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business...
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Professional Course
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2 days
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From 2,095 USD
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Multiple (4)
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Classroom, E-learning
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Top 20 Training Company
Extraordinary Customer Service
Dering Consulting Group
Extraordinary Customer Service helps participants identify their customers, both external and internal, and their needs and expectations. Dering guides the...
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Corporate / Group Training
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Multiple (2)
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On-site
Customer Service Excellence: Virtual Training (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
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Corporate / Group Training
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1.5 hours
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Multiple (2)
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On-site
Customer Service Manager Training
AMA - American Management Association
By applying the concepts in these learning assets, any manager of a customer service team can build and sustain an...
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Professional Course
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4 hours
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From 249 USD
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Online
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E-learning
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Top 20 Training Company
Frontline Customer Service Representative Training
AMA - American Management Association
Customer service professionals who interact with customers on a daily basis need the right skills and mindset to do so...
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Professional Course
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4 hours
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From 249 USD
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Online
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E-learning
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Top 20 Training Company
Customer Service Excellence Suite
Chart Learning Solutions
Chart Learning Solutions’ Customer Service Excellence Suite is a collection of their sixteen courses in customer service. Service Cycle-Management courses...
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Professional Course
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80 hours
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Online
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E-learning
Customer Service Excellence: Virtual Training (4-Hour)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 4-hour workshop will give your staff more than just the foundation on providing good internal and external...
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Corporate / Group Training
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4 hours
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Multiple (2)
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On-site
Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
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Corporate / Group Training
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1.5 hours
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Multiple (2)
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On-site
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
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Corporate / Group Training
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4 hours
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Multiple (2)
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On-site
Delivering Great Customer Service
Corporate College
Customer service has the power to form a customer's entire perception of an organization. One bad experience can result in...
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Professional Course
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4 hours
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From 169 USD
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Multiple (3)
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Classroom, Webinar
Reveal the Secrets - Customer Insight Training
Learn2
Customer Insights Program Description Reveal the Secrets is a powerful experience for any business seeking clearer insight into their market. ...
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Corporate / Group Training
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Online
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E-learning
Critical Elements of Customer Service
Mainstream Corporate Training
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
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Corporate / Group Training
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2 days
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Multiple (2)
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On-site
Call Center Customer Service Training
TrainSMART Inc.
If you have an inbound, outbound, or bi-directional call center, then you know how hard it is to develop the...
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Corporate / Group Training
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1 day
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United States of America
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On-site
Customer Service Training
TrainSMART Inc.
This dynamic, hands-on, and practical workshop will help your organization impact the bottom line with improved customer service skills. Delight...
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Corporate / Group Training
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1 day
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United States of America
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On-site
Delivering Seamless Internal Customer Service
Proven Training Solutions
In response to the Covid-19 virus, group and/or individual training can also be delivered virtually. The Delivering Seamless Internal Customer...
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Corporate / Group Training
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1 day
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United States of America
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On-site
R3 Service® Core
Acclivus R3 Solutions
R3 Service Core provides a solid foundation of skills, techniques, and approaches to enable service professionals to take communication with...
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Professional Course
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Online
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Webinar
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Top 20 Training Company
Handling Difficult & Demanding Customers
Proven Training Solutions
In response to the Covid-19 virus, group and/or individual training can also be delivered virtually. One of the biggest stresses of...
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Corporate / Group Training
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1 day
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United States of America
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On-site
Quality Service & Communication
TrainSMART Inc.
The importance of customer service varies by product, industry, agency, and customer. For example, an experienced customer – one who...
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Corporate / Group Training
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United States of America
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On-site
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