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Customer Service Training-Critical Elements of Customer Service
Mainstream Corporate Training
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
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On-site / Company-specific
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2 days
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Canada
Customer Service Skills
Master Connection Associates
Individual customer service skill development modules: Understanding Behavioral Styles, Handling Customer Complaints, Delivering a Great Customer Experience, Skills for Success...
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E-learning
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Online
Customer Service Representative (CSR) Exam Prep
ProTrain, LLC
The customer service representative plays an essential role in an organization's success through providing product and service information and resolving...
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E-learning
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395 USD
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Online
The Positive Alternative
Master Connection Associates
The Positive Alternative (TPA) is the baseline enlightenment customer service workshop for all employees. Everyone in the organization must understand...
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On-site / Company-specific
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1 day
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United States of America
Learn to Lead an Effective Customer Service Team
Lorman Education Services
Use an outsider's perspective on identifying engagement behaviors you can use to lead your customer service team to success. A...
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E-learning
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1.5 hours
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99 USD
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Online
Customer Service
TrainingToday
It’s now more important than ever to create a positive service atmosphere supported by strong communication skills in order to...
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On-Demand
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599 USD
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Online
Outstanding Customer Service
Dale Carnegie Training
This live online Outstanding Customer Service webinar, offered by Dale Carnegie, aims to equip students with the necessary skills to provide their customers with...
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Live Webinar
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1 hour
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129 USD
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Online
Customer Service
New Horizons Computer Learning Centers
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of...
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Classroom / Public
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1 day
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Online
Customer Service Foundation & Best Practices
Data Analysis & Results
Customer Service Foundation and Best Practices in a 2-Day 14 PDU/CDU/CEU setting, prepares you to lead and participate in efforts...
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Live Webinar
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2 days
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1,495 USD
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Multiple (2)
Customer Service
New Horizons Computer Learning Centers
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of...
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E-learning
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1 day
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Online
Bill Capodagli Presents Customer Service “The Disney Way”
SkillPath
At Disney, every contact with a customer offers a chance to shine. Disney calls these contacts “Moments of Truth” …...
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E-learning
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199 USD
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Online
Customer Service Excellence Suite
Chart Learning Solutions
Chart Learning Solutions’ Customer Service Excellence Suite is a collection of their sixteen courses in customer service. Service Cycle-Management courses...
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On-Demand
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80 hours
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Online
Through the Customers Eyes Customer Service Module
SkillPath
There is no better training investment than improving the quality of your customer service. Through the Customer’s Eyes provides...
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E-learning
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Online
LEAP® Into Service Recovery
Master Connection Associates
Service recovery is one of the most critical components of Service Excellence and Delivering World Class Service. ‘L.E.A.P.® Into Service...
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On-site / Company-specific
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1 day
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United States of America
Becoming a Customer Service Superstar—Get Primed for the Climb!
SkillPath
Customers today have greater demands and higher expectations than ever. No wonder you sometimes feel overwhelmed at the daunting task...
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E-learning
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199 USD
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Online
Critical Elements of Customer Service
Mainstream Corporate Training
Many companies promise to deliver an incredible customer experience. However, some are better at delivering than others. This 2-day training...
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On-site / Company-specific
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2 days
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Canada
Problem Resolution
SGE International, LLC
This learning experience will help you ensure a quality customer experience, even when that experience does not go as planned....
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On-site / Company-specific
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2 hours
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Las Vegas
R3 – Reassure, Relate, Resolve
Imparta
Delivering a customer experience that makes your customers smile and builds loyalty to your brand is essential. However, just understanding...
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On-site / Company-specific
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United States of America
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= Top 20 Training Company
August 2019
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U.S. L&D Report: 2019 - Benchmark Your Workplace Learning Strategy
Are you curious about the L&D strategies of some of the U.S.'s top companies?
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