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Customer Service Training-Critical Elements of Customer Service
Mainstream Corporate Training
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
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On-site / Company-specific
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2 days
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Canada
Customer Service Skills
Master Connection Associates
Individual customer service skill development modules: Understanding Behavioral Styles, Handling Customer Complaints, Delivering a Great Customer Experience, Skills for Success...
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E-learning
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Online
Customer Service Representative (CSR) Exam Prep
ProTrain, LLC
The customer service representative plays an essential role in an organization's success through providing product and service information and resolving...
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Classroom / Public
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395 USD
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Raleigh
The Positive Alternative
Master Connection Associates
The Positive Alternative (TPA) is the baseline enlightenment customer service workshop for all employees. Everyone in the organization must understand...
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On-site / Company-specific
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1 day
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United States of America
Customer Service Excellence Suite
Chart Learning Solutions
Chart Learning Solutions’ Customer Service Excellence Suite is a collection of their sixteen courses in customer service. Service Cycle-Management courses...
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On-Demand
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80 hours
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Online
Learn to Lead an Effective Customer Service Team
Lorman Education Services
Use an outsider's perspective on identifying engagement behaviors you can use to lead your customer service team to success. A...
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E-learning
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1.5 hours
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99 USD
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Online
Extraordinary Customer Service
Dering Consulting Group
Extraordinary Customer Service helps participants identify their customers, both external and internal, and their needs and expectations. Dering guides the...
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On-site / Company-specific
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United States of America
Bill Capodagli Presents Customer Service “The Disney Way”
SkillPath
At Disney, every contact with a customer offers a chance to shine. Disney calls these contacts “Moments of Truth” …...
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E-learning
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199 USD
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Online
Delivering Great Customer Service
Corporate College
Customer service has the power to form a customer's entire perception of an organization. One bad experience can result in...
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Classroom / Public
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4 hours
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169 USD
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Multiple (3)
Through the Customers Eyes Customer Service Module
SkillPath
There is no better training investment than improving the quality of your customer service. Through the Customer’s Eyes provides...
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E-learning
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Online
Becoming a Customer Service Superstar—Get Primed for the Climb!
SkillPath
Customers today have greater demands and higher expectations than ever. No wonder you sometimes feel overwhelmed at the daunting task...
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E-learning
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199 USD
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Online
LEAP® Into Service Recovery
Master Connection Associates
Service recovery is one of the most critical components of Service Excellence and Delivering World Class Service. ‘L.E.A.P.® Into Service...
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On-site / Company-specific
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1 day
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United States of America
Critical Elements of Customer Service
Mainstream Corporate Training
Many companies promise to deliver an incredible customer experience. However, some are better at delivering than others. This 2-day training...
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On-site / Company-specific
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2 days
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Canada
Field Customer Service Essentials
Bonfire Training
Being easy to do business with must be a cornerstone element of every business. This takes on new meaning for...
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On-site / Company-specific
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Nationwide
Delivering Seamless Internal Customer Service
Proven Training Solutions
The Delivering Seamless Internal Customer Service course is designed to help participants develop the skills and knowledge needed to work...
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On-site / Company-specific
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1 day
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United States of America
Signature Service: The Key to Customer Satisfaction®
Wilson Learning
Businesses in every sector are experiencing increased competition as new, diverse players enter the market. When consumers have more choices,...
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On-site / Company-specific
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2 days
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Worldwide
Customer Service Training -Managing Customer Service
Mainstream Corporate Training
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
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On-site / Company-specific
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1 day
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Canada
How to Effectively Handle Customer Complaints
SkillPath
Keeping customers happy is good for business. But, unfortunately, most unhappy customers don’t take the time to complain. They simply...
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E-learning
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199 USD
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Online
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