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First Impressions in Customer Service
4.5
(2)
Chart Learning Solutions
Think of when you met someone for the first time. What was your impression? Good? Bad? Neutral? What we do...
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Professional Course
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5 hours
-
Online
-
Self-paced Online
-
Intermediate level
Root Cause Analysis Training
DQS Academy
Explore the fundamentals of Root Cause Analysis (RCA) in this comprehensive one (1)-day instructor-led training. Root Cause Analysis is a...
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Corporate / Group Training
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1 day
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From 500 USD
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Online
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Virtual Classroom
Rewards and Recognition for Leaders
4.9
(8)
Chart Learning Solutions
If you want to bring out the best in people, including yourself, you’ll find rewards and recognition a central part...
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Professional Course
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5 hours
-
Online
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Self-paced Online
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Intermediate level
VDA 6.3 Process Audit Training
4.5
(10)
DQS Academy
One of the many VDA (Verband der Automobilindustrie) produced documents, VDA 6.3, defines the process audit approach. This 2-day course...
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Professional Course
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2 days
-
From 900 USD
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Online
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Self-paced Online, Virtual Classroom
Resilience
5.0
(14)
Chart Learning Solutions
Resilience is the ability to face difficulties head-on instead of falling into despair or using unhealthy coping strategies. People who...
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Professional Course
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3 hours
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Online
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Self-paced Online
Prospecting
5.0
(1)
Chart Learning Solutions
In sales looking for qualified buyers is like panning for gold, looking for “not dirt” and quickly disqualifying non-buyers. As...
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Professional Course
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5 hours
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Online
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Self-paced Online
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Beginner level
Customer Service Excellence Suite
4.9
(14)
Chart Learning Solutions
Chart Learning Solutions’ Customer Service Excellence Suite is a collection of their sixteen courses in customer service. Service Cycle-Management courses...
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Professional Course
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80 hours
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Online
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Self-paced Online
Problem Solving in Service
4.3
(3)
Chart Learning Solutions
If you are not part of the solution, you are part of the problem. A problem is any obstacle that...
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Professional Course
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5 hours
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Online
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Self-paced Online
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Intermediate level
Project Management Qualified
4.9
(255)
Management and Strategy Institute
Project management is a strategic discipline that involves planning, executing, monitoring, and controlling various aspects of a project to ensure...
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Professional Course
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1 year
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From 200 USD
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Online
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Self-paced Online
Resolving Concerns & Objections
4.7
(3)
Chart Learning Solutions
An objection is an expression of disagreement, opposition, or concern raised by prospects when considering a decision with your proposal....
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Professional Course
-
5 hours
-
Online
-
Self-paced Online
-
Intermediate level
VDA 6.3 Process Audit Training
DQS Academy
One of the many VDA (Verband der Automobilindustrie) produced documents, VDA 6.3, defines the process audit approach. This 2-day course...
-
Corporate / Group Training
-
2 days
-
From 900 USD
-
Online
-
Self-paced Online
Applied Creativity: Solving Problems and Responding to Opportunities
Barnes & Conti Associates, Inc.
Your employees may be your most valuable creative resource. However, too many companies are not taking advantage of this powerful...
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Corporate / Group Training
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Multiple (2)
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On-site
Roadmap to a Fulfilling Retirement
4.5
(2)
Building Blocks Learning Network
It is never too early to plan the next phase of your life, because a well-planned life is the key...
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Professional Course
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2 days
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From 795 USD
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Multiple (2)
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Classroom, Virtual Classroom
Workplace Organization through 5S: Theory, Practice and Audits
Analyze and Improve Inc.
The purpose of this course is to understand the fundamentals of 5S. More importantly, we will demonstrate step-by-step how to...
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Professional Course
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1 day
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From 495 CAD
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Multiple (3)
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Classroom, Webinar, On-site
Retirement Planning for Executives
4.5
(2)
Building Blocks Learning Network
Retirement is no longer a distant reality. As an executive, you recognize the importance of planning for your retirement, the...
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Professional Course
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1 day
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From 795 USD
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Multiple (2)
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Classroom, Virtual Classroom
Food Safety Issue 9: Implementation for Sites
DQS Academy
This live instructor-led two (2)-day virtual course enables delegates to gain a full understanding of the general principles of the...
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Corporate / Group Training
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16 hours
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From 875 USD
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Online
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Virtual Classroom
Using Emotional Intelligence in a Call Centre
4.0
(1)
Building Blocks Learning Network
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
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Professional Course
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2 days
-
From 1,095 USD
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Multiple (2)
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Classroom, Virtual Classroom
Food Safety Issue 9: Conversion for Sites
DQS Academy
This live instructor-led one-day virtual course will give you an in-depth understanding of the revisions of the Global Standard for...
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Corporate / Group Training
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8 hours
-
From 500 USD
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Online
-
Virtual Classroom
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