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Call Center Associate Certified (Corporate)
Management and Strategy Institute
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Corporate / Group Training
4.9
(42)
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United States of America
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On-site
Call centers have become integral to the operations of countless companies across various industries. They serve as centralized hubs for...
Handling Difficult & Demanding Customers
Proven Training Solutions
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar, Virtual Classroom
When the difficult or demanding customer is IN CONTROL, we are OUT OF CONTROL. Learn to manage the situation. One...
Delivering Seamless Internal Customer Service
Proven Training Solutions
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Corporate / Group Training
5.0
(45)
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Multiple (2)
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On-site, Webinar, Virtual Classroom
Treat and talk with co-workers like they're customers - what a novel concept! Improve communication & collaboration. The Delivering Seamless...
Delivering World-Class Customer Service
Velocity Knowledge
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Corporate / Group Training
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United States of America
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On-site
Providing exceptional customer service is all about understanding why, how, and WIIFM, or “What’s In It for Me?” This course...
Customer Service and Support: How to Wow Your Customers
Corporate Education Group
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Corporate / Group Training
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United States of America
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On-site
It does little good to make a sale if your company or organization cannot service your current customers. Increasingly, many...
Customer Relations and Awesome Service
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The key ingredient to all effective customer relations is the self-esteem and enthusiasm of the giver of service to the...
Critical Service and Sales™ Skills
Janek Performance Group
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Corporate / Group Training
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Multiple (3)
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Virtual Classroom, On-site
Best-in-class companies place critical importance on providing an effective customer experience. Every customer interaction should matter; contributing to an overall company...
Handling a Challenging Customer
GoldSRD
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Corporate / Group Training
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United States of America
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On-site
Customer service is a necessary position in the job world today. It helps companies give customers what they want and...
Customer Service: The Basics
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines...
Call Center Training Basics of Successful Call Centers
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Phone skills are a highly valuable tool to have in an employee’s skill set, and Call Center Training will help...
Banking Leadership Development: Leading for Innovation and Customer Success | On-site
Accountability Now
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Corporate / Group Training
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United States of America
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On-site
This course is designed for banking professionals seeking to develop their leadership skills in a rapidly evolving industry. It focuses...
Banking Sector Communication Mastery: Building Stronger Client Relationships | On-site
Accountability Now
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Corporate / Group Training
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United States of America
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On-site
Improve your communication skills within the banking sector to foster stronger client relationships and enhance service delivery. This course is...
Customer Service Skills
Velocity Knowledge
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Corporate / Group Training
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United States of America
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On-site
MCs and TB Submissions (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Cabinet and its committees—of which the Treasury Board is one—provide the forum in which Ministers make decisions on government policy...
Call Center Supervisor Certified (Corporate)
Management and Strategy Institute
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Corporate / Group Training
4.9
(17)
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United States of America
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On-site
The call center supervisory role can be challenging, and not everyone has natural leadership skills in this area. This certification...
Finding Fit (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Effective public servants bring a strong sense of self to their work. They know their place in the organization --...
How Government Works (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This workshop provides both a broad and a detailed road map of government. You will learn about the mechanics of...
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