Upcoming start dates
Training content
Description
This one-day course helps staff clarify what customer service is all about. Class participants learn how they can solve problems and consistently create positive outcomes for customers. The workshop makes the point that it is every employee’s job function to serve the customer.
- Understand what customers really want.
- Learn key tools for taking action.
- Know how to use M.A.G.I.C. to consistently create positive outcomes for clients and other customers.
Costs
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Why choose Velocity Knowledge?
Customized training programs for every organization
Industry-proven instructors, consultants, and experts
Efficient learning methods for your unique business objectives
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Velocity Knowledge
Velocity Knowledge is an Enterprise Education Provider made up of qualified educational professionals who have survived the budget cuts, lived through the training wars, adjusted to industry changes, and learned what it is that customers are looking for. Velocity Knowledge...