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Constructive Negotiation: Building Agreements that Work
Barnes & Conti Associates, Inc.
Whether one is negotiating with a colleague, a supplier, a customer, or a partner in business, skills in negotiation are...
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Corporate / Group Training
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Multiple (2)
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On-site
Planting a Seed for Reconciliation (Corporate)
Building Blocks Learning Network
The Truth and Reconciliation Commission (TRC) was an important step in initiating processes of Reconciliation between Indigenous peoples and other...
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Corporate / Group Training
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North America
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On-site
Influential Negotiation: Building Agreements with Others
Barnes & Conti Associates, Inc.
Negotiation is a process of communication during which all parties involved seek to achieve their own best possible result. Generally,...
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Corporate / Group Training
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Multiple (2)
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On-site
Verbal De-Escalation (Corporate)
Building Blocks Learning Network
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
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Corporate / Group Training
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North America
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On-site
Improving Team Effectiveness - In House
Procept Associates Ltd.
Think about the first work team you were on. You probably quickly discovered that each person had a unique way...
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Corporate / Group Training
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1 day
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Worldwide
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On-site
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Advanced level
Towards Anti-Racism in the Workplace (Corporate)
Building Blocks Learning Network
Canada is built on the traditional land of Indigenous Peoples and much of it remains unceded. Canada is also a...
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Corporate / Group Training
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1 day
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North America
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On-site
Building an Inclusive Workplace (Corporate)
Building Blocks Learning Network
Canada is a country of diversity, but many of our workplaces do not reflect this reality. Even when they do,...
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Corporate / Group Training
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North America
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On-site
Using Emotional Intelligence in a Call Centre (Corporate)
Building Blocks Learning Network
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
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Corporate / Group Training
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2 days
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North America
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On-site
Dealing with Difficult Conversations (Corporate)
Building Blocks Learning Network
At times, we feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive....
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Corporate / Group Training
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2 days
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North America
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On-site
Conflict Management Workshop
4.6
(8)
Canadian Management Centre
Those who embrace conflict can build understanding and better relationships and experience greater personal and professional success. But managing conflict...
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Professional Course
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1 day
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From 995 USD
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Multiple (2)
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Classroom, On-site
Conflict Resolution Skills for Leaders
ACHIEVE Centre for Leadership Inc.
Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people...
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Corporate / Group Training
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From 89 CAD
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Multiple (3)
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On-site, Classroom, Webinar, Self-paced Online
Conflict Resolution Skills
ACHIEVE Centre for Leadership Inc.
Unhealthy and poorly managed conflict can have a negative impact on individuals and groups. People who master essential conflict resolution...
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Corporate / Group Training
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From 42 CAD
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Multiple (3)
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On-site, Classroom, Webinar, Self-paced Online
Mediation – Facilitating Conflict Resolution
ACHIEVE Centre for Leadership Inc.
Unresolved conflict is time consuming and limits the productivity of everyone involved. Mediation is an essential skill for anyone who...
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Corporate / Group Training
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2 days
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From 199 CAD
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Multiple (3)
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Classroom, On-site, Webinar, Self-paced Online
Leading Through Adversity
Situation Management Systems, Inc.
Participants in the Leading Through Adversity Program will master “principled conflict management” – a process that transforms disruptive disputes into...
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Corporate / Group Training
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Multiple (2)
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On-site
Alternative Dispute Resolution (Level One)
5.0
(13)
Stitt Feld Handy Group
At this multi-day workshop on conflict resolution, you will discover the time-proven process to find win-win solutions to nearly any...
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Professional Course
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4 days
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From 2,100 USD
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Multiple (2)
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On-site, Webinar
Everything DiSC® Productive Conflict
True North Team Building, LLC
Improve self-awareness around conflict behaviors. Rather than focus on a step-by-step process for conflict resolution, Everything DiSC Productive Conflict provides...
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Corporate / Group Training
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North America
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On-site
Managing Difficult Phone Calls
ACHIEVE Centre for Leadership Inc.
Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of...
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Corporate / Group Training
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1 day
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From 42 CAD
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Multiple (3)
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On-site, Self-paced Online, Webinar
Managing Tough Conversations
5.0
(33)
ImprovEdge
A Positive, Proactive 3-Step System For Leaders Invested in Finding The Best Solutions, Not Arguing. This simple three-step system provides...
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Corporate / Group Training
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Multiple (2)
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On-site
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