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Using Emotional Intelligence in a Call Centre (Corporate)
Building Blocks Learning Network
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
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Corporate / Group Training
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2 days
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North America
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On-site
The Leadership Essentials Series (Blended Classroom)
5.0
(5)
Vital Learning
Made up of the 12 courses offered by Vital Learning, this all-in-one training will give participants a broad understanding of...
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Corporate / Group Training
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12 Lessons
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United States of America
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On-site
Anti-Racism Training
People3
This Anti-Racism training course unpacks the concept of institutional and systemic racism and helps participants increase their awareness of how...
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Corporate / Group Training
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Multiple (2)
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Webinar, On-site
Courage to Communicate
Wronski Associates
Anytime people work together, there’s bound to be a conflict. Understanding how to manage the conflict and how to have...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
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Beginner level
Cultural Competency Training
People3
Our cultural competency training course focuses on understanding the differences between race, skin color, ethnicity, religion, national origin, and language....
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Corporate / Group Training
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Multiple (2)
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Webinar, On-site
Diversity & Inclusion Training
5.0
(1)
People3
Our diversity and inclusion training focuses on improving interactions in the workplace so that you and your colleagues can get...
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Corporate / Group Training
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Multiple (2)
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Webinar, On-site
Gender & Sexuality
People3
Confused about gender identity or sexual orientation terminology and don't want to stick the proverbial foot in your mouth? No...
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Corporate / Group Training
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Multiple (2)
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Webinar, On-site
Generational Diversity Training
People3
Our generational diversity training workshop focuses on cultural factors that have shaped generations and how to move beyond unconscious bias...
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Corporate / Group Training
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Multiple (2)
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Webinar, On-site
Inclusive Leadership Training
5.0
(1)
People3
Our inclusive leadership training focuses on your organizations' leadership strengths and what you bring to the table as a strategic...
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Corporate / Group Training
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Multiple (2)
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Webinar, On-site
Inclusive Organization (Virtual or In-Person)
People3
Our diversity and inclusion training focuses on improving interactions in the workplace so that you and your colleagues can get...
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Corporate / Group Training
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2 hours
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Multiple (2)
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Webinar, On-site
Self-esteem and Peak Performance
Wronski Associates
Self-esteem is one of the most important factors influencing our ability to achieve personal and professional success. People with high...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Sensitivity Training & Respect in the Workplace (Virtual or In-Person)
People3
Our sensitivity training and respect in the workplace training courses ultimately highlight the advantages of diversity in the workforce, mitigating...
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Corporate / Group Training
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Multiple (2)
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Webinar, On-site
Sexual Harassment Training
People3
While sexual harassment training can be uncomfortable, people3 strives not to alienate. More importantly, all members of an organization—across all...
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Corporate / Group Training
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Multiple (2)
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Webinar, On-site
The Power of Perception: the Impact of Perception on Performance
Wronski Associates
The philosopher states that perception is reality. That is, what we know and understand to be true is not necessarily...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Leadership Essentials: Solving Manager & Department Inconsistency Series (Blended)
Vital Learning
Perhaps some teams and departments within your organization are operating excellently. Meanwhile, others are struggling with poor employee feedback, high...
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Corporate / Group Training
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United States of America
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On-site
Resolving Conflicts (Blended Classroom)
Vital Learning
You have worked hard to build a highly productive and diverse team that fosters an environment of creativity and innovation....
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Corporate / Group Training
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3 hours
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United States of America
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On-site
Choice and Control: A Positive Approach to Conflict
Corporate Education Group
Anyone working with others will experience situations where confrontations and conflicts occur. There will always be conflict. It is critical...
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Corporate / Group Training
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2 days
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United States of America
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On-site
Inclusive Communication Training
People3
According to the Pew Research Center, Americans spend over 1000 hours at work each year. It is inevitable that during...
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Corporate / Group Training
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Multiple (2)
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Webinar, On-site
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