Corporate / Group Training

Leadership Essentials: Solving Manager & Department Inconsistency Series (Blended)

Vital Learning, In United States of America
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Course description

Leadership Essentials: Solving Manager & Department Inconsistency Series

Perhaps some teams and departments within your organization are operating excellently.  Meanwhile, others are struggling with poor employee feedback, high turnover, or disappointing results. What’s the discrepancy between these high-performing and under-performing units?

More often than not, part of this inconsistency between teams and departments comes from inconsistency among managers. The areas that have excellent managers are doing well, while areas with room for improvement continually struggle.  Vital Learning’s series can help you directly address this challenge by transforming your managers using our proven process. 

This Custom-Tailored Learning Path Includes the following Vital Learning courses:

  1. Essential Skills of Communicating
  2. Essential Skills of Leadership
  3. Developing Performance Goals & Standards
  4. Coaching Job Skills
  5. Delegating
  6. Providing Performance Feedback
  7. Communicating Up
  8. Improving Work Habits
  9. Supporting Change

Upcoming start dates

1 start date available

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  • On-site
  • United States of America

Who should attend?

  • New managers aiming for a track-record of consistency
  • Experienced managers who feel that their organization’s departments, or even their own management practices could be more consistent
  • Potential managers who feel that a skillset built around management consistency will help their career prospects

This course series is tailored to specifically address the biggest challenges your business is facing. Using Vital Learning’s proven framework, we custom-fit the curriculum for your company and audience so that it’s relevant and relatable. Take advantage of our multiple modality solution (online, instructor-led classroom, follow-up skill practice, reinforcement apps, on-the-job resources, coaching, immersive simulations, etc.) to get tangible results.

Training content

Custom-tailored Learning Path:

1. Essential Skills of Communicating

  • Create a culture of open communication
  • Communicate ideas clearly and with confidence
  • Analyze and enhance your non-verbal communication
  • Improve listening skills to engage with team members

2. Essential Skills of Leadership

  • Manage your team effectively, and improve team confidence
  • Solve problems by honing in on team member behavior
  • Promote participation between team members

3. Developing Performance Goals & Standards

  • Define goals, develop performance standards, and set objectives
  • Create individual performance standards with the involvement of team members
  • Use individual review meetings to assess progress towards team members’ goals

4. Coaching Job Skills

  • Identify difficulties with team members hindering performance
  • Build improvement plans through observing and analyzing team member performance
  • Coach job skills with confidence, and the skills to back it

5. Delegating

  • Delegate for optimal productivity, job satisfaction and use of time
  • Develop processes that enhance the involvement and effectiveness of your team members while performing delegated tasks
  • Design a framework which develops responsibility, accountability and the growth of your team members

6. Providing Performance Feedback

  • Develop a dynamic and collaborative process of delivering feedback
  • Achieve buy-in from team members
  • Apply a systematic approach to improving performance

7. Communicating Up

  • Prepare for effective supervisor-team member communication
  • Build consensus around objectives, action plans, and goals
  • Recap conversations for better consistency, and further clarity

8. Improving Work Habits

  • Distinguish between work habits and performance
  • Recognize any poor work habits within your team
  • Develop and coach others to improve their work habits

9. Supporting Change

  • Develop an understanding of, and facilitate the three phases of change
  • Enact strategies for successful communication and support of change
  • Achieve buy-in from team members for change


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Vital Learning - Classroom, online, and blended management training solutions

At Vital Learning, our core focus is practical management skills training. Not high-level concepts, general approaches or theories. We give managers the specific skills they need to make the greatest impact possible on the growth of your organization. Companies who...

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