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Customer Service Skills
ACHIEVE Centre for Leadership Inc.
Without attention to customer service, organizations of all types will inevitably struggle to thrive. Alternatively, when organizations focus on fostering...
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Corporate / Group Training
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From 20 CAD
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Multiple (3)
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On-site, Webinar
Customer Negotiation Techniques
Lorman Education Services
Learn negotiation techniques that keep the customer happy without giving in to every demand. Customer retention is top of mind...
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Professional Course
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1 hour
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From 99 USD
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Online
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Webinar
Quality Service & Communication
TrainSMART Inc.
The importance of customer service varies by product, industry, agency, and customer. For example, an experienced customer – one who...
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Corporate / Group Training
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United States of America
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On-site
Providing Outstanding Customer Service
New Horizons Computer Learning Centers
This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer...
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Professional Course
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2 days
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Online
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Self-paced Online
Fundamentals of Customer Centricity
edX
Customer-centricity is an approach to doing business that focuses on providing a positive customer experience both at the point of...
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Professional Course
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5 weeks
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From 149 USD
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Online
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Self-paced Online
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Beginner level
Communication Skills for Exceptional Customer Service™
Communispond
Communispond’s Communication Skills for Exceptional Customer Service™ program teaches participants how to provide customer service that wows your customers and...
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Corporate / Group Training
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Online
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Virtual Classroom
Free Test Drive: Is Your Organization Customer Centric?
Eagle's Flight
Even in this hyper-competitive market many organizations are missing the benefit of being customer centric. Often the challenge is that...
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Professional Course
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1.5 hours
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Online
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Webinar
Sales Essentials for Service Teams
Imparta
Sales Essentials for Service Teams Many companies want their customer service teams to sell to their customers. This can be both...
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Corporate / Group Training
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United States of America
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On-site
Personalization and Customization
SGE International, LLC
This learning experience will help you create meaningful relationships by personalizing interactions through meaningful conversations and observations with customers to...
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Professional Course
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2 hours
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Las Vegas
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Classroom
Taking Positive Action
Master Connection Associates
The value of any program involving the performance of an employee or group of employees depends on both the strength...
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Corporate / Group Training
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1 day
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Multiple (2)
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Self-paced Online, On-site
Customer Service & Communication
TrainSMART Inc.
Are you struggling to provide the level of customer service your organization needs to thrive? Let TrainSMART help! Our custom-tailored...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Problem Resolution
SGE International, LLC
This learning experience will help you ensure a quality customer experience, even when that experience does not go as planned....
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Professional Course
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2 hours
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Las Vegas
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Classroom
Introduction to Salesforce for Service
Stony Point
Stony Point has developed this training course to equip all customer service and call center personnel with the basics of Salesforce....
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Professional Course
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From 300 USD
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Online
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Self-paced Online
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Beginner level
Customer Service
Eagle's Flight
It is no longer a competitive advantage for you to have great customer service. The pace of your business, the...
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Corporate / Group Training
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Multiple (2)
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On-site
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Top 10 Course
Automotive Customer Service Training
TrainSMART Inc.
Developing a customer-centric culture is critical to building solid customer relationships. Our automotive customer service training workshop will help everyone...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Inspired Customer Service: Firm Boundaries, Exceptional Compassion
The Yes Works
Have you ever heard anyone say, “Company X had incredible customer service, but they went out of business?” Neither have...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site
Signature Service: The Key to Customer Satisfaction®
Wilson Learning
Businesses in every sector are experiencing increased competition as new, diverse players enter the market. When consumers have more choices,...
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Corporate / Group Training
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2 days
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Worldwide
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On-site
Certificate in Personal Banking
4.0
(1)
Canadian Securities Institute
In today's highly competitive personal banking space, employees who are committed to superior service and personal development are the ones...
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Professional Course
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Online
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Webinar
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